About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><strong>CUSTOMER SERVICE ASSISTANT - SHEFFIELD STATION</strong></p> <p> </p> <p><strong>Pay Rate: £13.45 per hour.</strong><br><strong>Hours</strong>: Full Time (40 hours)<br><strong>Shifts</strong>: B<span>etween 4:00am to 11:00pm </span></p> <p> </p> <ul style="list-style-type:disc"> <li>Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.</li> </ul> <p> </p> <p>We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.</p> <p> </p> <p><strong>AS A CUSTOMER SERVICE ASSISTANT YOU’LL:</strong></p> <p> </p> <ul style="list-style-type:disc"> <li>Operating delivery equipment for train-side deliveries (Full training provided).</li> <li>Loading/offloading catering equipment/stock from EMR trains.</li> <li>Order assembly and stock control.</li> <li>Comply with Health & Safety/Food Hygiene Regulations.</li> </ul> <p> </p> <p><strong>WHY JOIN US?</strong></p> <p> </p> <p>At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:</p> <ul style="list-style-type:disc"> <li><strong>Employee Discounts:</strong> Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.</li> <li><strong>75% discounted meal</strong> during work hours.</li> <li><strong>Learn while you Earn</strong>: Access to award-winning training, apprenticeships and development.</li> <li><strong>Internal Growth Opportunities:</strong> Build your career with us! 70% of our Managers are internal promotions.</li> <li><strong>Employee rewards: </strong>Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.</li> <li><strong>Health and Wellbeing Support:</strong> Spectrum Life, flexible working, family-friendly leave.</li> <li><strong>Culture</strong>: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.</li> <li><strong>Financial Support</strong>: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.</li> <li>28 days holiday pro rata, inclusive of Bank Holidays.</li> <li>Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.</li> <li><strong>2 Free EMR return tickets per year</strong> after probation.</li> </ul> <p> </p> <p>Feel like you could belong at RG? Apply now and embark on the best part of your journey.</p> <p> </p> <p>Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.</p></div></div></div>