About this role
<p><strong>Location:</strong> Hamburg (Region), Germany</p> <p><strong>Company:</strong> Daikin Europe N.V. – Hamburg Marine Office</p> <p> </p> <h3>About Daikin Europe Hamburg Marine Office</h3> <p> </p> <p>Good climate starts with people. At Daikin, we believe your environment shapes your potential. As part of the global Daikin Group—founded in 1924, active in 170+ countries, and generating over €26 billion in revenue—the <strong>Hamburg Marine Office</strong> is a specialized hub driving innovation. We are a leading player in heating, ventilation, air conditioning (HVAC), and refrigeration solutions for the marine and offshore sectors across EMEA, Australia, and Canada.</p> <p> </p> <p>From shipyards and ship owners to specialized contractors, we deliver engineered, high-end solutions. Because we operate as a tight-knit, agile team backed by a global market leader, your impact here will be direct, varied, and visible.</p> <p> </p><p> </p> <h3>Your Role: Driving Marine Sales Operations</h3> <p> </p> <p>As our new <strong>Sales Administrator</strong>, you will take ownership of the day-to-day commercial and operational business within our Marine office. You will be the commercial spine of our standard equipment pipeline, ensuring seamless execution from initial customer touchpoint to final delivery.</p> <p> </p> <p> </p> <p><strong>Your Key Responsibilities:</strong></p> <p> </p> <ul> <li> <p><strong>Pre-Sales & Customer Advisory:</strong> Act as the primary point of contact for international customers regarding standard (made-to-stock) equipment. You qualify requests, check stock availability, calculate lead times, and proactively follow up on outstanding proposals.</p> </li> <li> <p><strong>Value-Driven Quoting:</strong> Prepare sharp commercial offers and actively identify opportunities for upselling or adding relevant equipment add-ons/accessories.</p> </li> <li> <p><strong>End-to-End Order Management:</strong> Supervise the entire order-to-delivery pipeline, ensuring accurate data entry, tracking logistics, and securing on-time delivery.</p> </li> <li> <p><strong>International Collaboration:</strong> Coordinate closely with our internal marine hubs and factories in Norway, Italy, and Japan to streamline cross-border orders.</p> </li> <li> <p><strong>Commercial Support & Clean Data:</strong> Proactively share product updates and event information with customers. Manage data integrity, such as troubleshooting and resolving bouncing communication channels/customer databases.</p> </li> </ul> <p> </p> <p> </p> <h3>What Sets This Role Apart?</h3> <p> </p> <ul> <li> <p><strong>Autonomy & Variety:</strong> In our compact Hamburg office, you are not a number. You will enjoy a high degree of independence, a varied task portfolio, and room to optimize processes.</p> </li> <li> <p><strong>Global Impact, Local Culture:</strong> Work on landmark maritime projects in a culture that values collaboration, trust, and helpfulness. We bring out the best in each other.</p> </li> <li> <p><strong>Professional Growth:</strong> Benefit from the combined expertise of our Hamburg and Norway marine teams. We continuously invest in our employees' personal and professional development.</p> </li> </ul> <p> </p> <p> </p> <h3>Your Profile</h3> <p> </p> <p>To thrive in this position, you combine commercial acumen with an affinity for technical products, working organized under pressure.</p> <ul> <li> <p><strong>Education:</strong> Successfully completed commercial training (<em>kaufmännische Ausbildung</em>) or a relevant business degree, paired with a solid technical understanding.</p> </li> <li> <p><strong>Mindset:</strong> Highly independent, structured, and accurate. You possess a distinct sales-driven orientation and look for solutions, not just answers.</p> </li> <li> <p><strong>Communication:</strong> Strong interpersonal and communication skills; you enjoy building relationships with diverse B2B stakeholders.</p> </li> <li> <p><strong>Languages:</strong> Fluent in <strong>English</strong> (our internal and business language). German or other European languages are a strong asset.</p> </li> <li> <p><strong>Systems:</strong> Strong proficiency in MS Office. Practical knowledge of <strong>SAP</strong> or a similar CRM/ERP system is highly desirable.</p> </li> </ul> <p> </p><p> </p> <h3>What We Offer</h3> <ul> <li> <p>A strategic position in a resilient, high-growth global industry (Marine & Offshore).</p> </li> <li> <p>A safe, stable, and highly professional working environment.</p> </li> <li> <p>A competitive salary package aligned with your experience, with plenty of opportunities to learn and grow.</p> </li> <li> <p>An inclusive workplace culture backed by trust and creativity.</p> </li> </ul> <p> </p> <h3>Ready to join our marine success?</h3> <p>Apply today and help us shape the future of maritime climate solutions.</p> <p> </p> <p> </p>