About this role
<p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Job Title: Global Head of Asset Servicing </strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Corporate Title:</strong><strong> </strong><strong> Executive Director</strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Department:</strong><strong> </strong><strong> Operations</strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Location: </strong><strong> London</strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><u>Company overview</u></strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit <a href="https://www.nomura.com">www.nomura.com</a>.</span><br><br></p> <p style="margin:0.0cm 0.0cm 8.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><u>Role Overview:</u></strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">We are seeking a highly accomplished Executive Director, Head of Asset Servicing to assume senior ownership of our asset servicing function Globally based in London This is a high-profile leadership position carrying significant organisational weight, with accountability for the strategic direction, operational performance, and people leadership of both onshore and offshore teams.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><u>Role Description:</u></strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Strategic Leadership</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Define and own the long-term vision and strategy for the asset servicing function, ensuring alignment with the firm's overarching business objectives</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Act as a member of the senior Operations leadership team in London, contributing to global and regional strategic initiatives and representing the asset servicing function at the executive level</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Drive the evolution of the operating model, identifying opportunities to enhance scalability, resilience, and competitive differentiation</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Champion a culture of operational excellence, innovation, and continuous improvement across all locations</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong> </strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Global Team Leadership</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Provide executive-level leadership to a globally distributed workforce spanning onshore and offshore locations</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Set the tone for team culture, performance standards, and professional development across the function globally</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Attract, develop, and retain senior talent, building a strong leadership pipeline within the asset servicing organisation</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Navigate the complexities of managing diverse, cross-cultural teams, ensuring consistency of standards while respecting local nuances</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong> </strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Operational Accountability</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Hold ultimate accountability for the end-to-end delivery of asset servicing operations, including corporate actions, income processing, proxy voting, tax, reconciliations, and custody management</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Ensure all teams — onshore and offshore — operate within agreed SLAs, regulatory requirements, and internal control frameworks</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Oversee the design and governance of KPIs and operational metrics, driving a data-led approach to performance management</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Serve as the senior escalation point for critical operational incidents, providing decisive leadership and ensuring timely resolution</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong> </strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Transformation & Innovation</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Sponsor and lead major transformation programmes, including automation, AI adoption, process re-engineering, and offshoring/nearshoring strategies</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Partner with Technology and Change Management teams to evaluate and implement next-generation platforms and tools</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Drive cost optimisation initiatives without compromising service quality or risk posture</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Represent the function in firmwide change governance forums and investment committees</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong> </strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Risk, Controls & Governance</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Maintain executive accountability for the control environment across all asset servicing activities globally</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Ensure robust frameworks are in place for operational risk identification, escalation, and remediation</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Engage proactively with Compliance, Legal, and Risk functions to ensure adherence to evolving regulatory obligations across all jurisdictions</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Represent the function in senior risk and governance committees, including Board-level reporting where required</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong> </strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Stakeholder & Client Engagement</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Build and maintain trusted relationships with the most senior internal and external stakeholders including key business stakeholders and key clients,</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Act as the face of the Asset Servicing function in key client conversations, industry forums, and regulatory engagements</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Collaborate closely with Front Office, Client Services, and Product teams to ensure the function supports revenue generation and client retention objectives</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><u>Skills, experience, qualifications and knowledge required:</u></strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Required Qualifications & Experience</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Extensive experience in asset servicing, custody operations, or a closely related financial services discipline</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Demonstrated experience operating at or near Executive Director level, with accountability for global, multi-site teams</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Proven track record of leading onshore and offshore operations simultaneously, with deep understanding of the challenges and opportunities inherent in distributed operating models</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Comprehensive technical expertise across the full asset servicing lifecycle — corporate actions, income, tax, reconciliations, proxy voting, and custody</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Extensive experience sponsoring and delivering large-scale transformation programmes within a complex, matrixed organisation</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Proven ability to manage senior stakeholder relationships and influence at the executive level</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Strong commercial acumen, including P&L awareness and budget management at a functional level</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Preferred Qualifications</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Prior experience within a global investment bank, tier-one custodian, or large-scale asset manager</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Hands-on exposure to Asia operational environments, ideally having held leadership roles in more than 1 location.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Familiarity with industry platforms such as Broadridge, S&P.</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong>Skills & Competencies</strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Executive Presence: Ability to command authority and credibility at the most senior levels of the organisation and with external stakeholders</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Strategic Vision: Translates complex business challenges into clear, actionable strategies with measurable outcomes</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Global People Leadership: Inspires and develops high-performing, culturally diverse teams across multiple geographies</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Influence & Communication: Exceptional communicator; able to articulate complex operational matters clearly to both technical and non-technical audiences</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Risk Judgement: Sound, experienced judgement in navigating operational, regulatory, and reputational risk</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Transformation Leadership: Proven ability to lead large-scale change in ambiguous, fast-moving environments</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Commercial Acumen: Strong understanding of the commercial drivers of the business and the role asset servicing plays in delivering client and firm value</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Resilience & Decisiveness: Strong understanding of the commercial drivers of the business and the role asset servicing plays in delivering client and firm value</span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 6.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><u><span style="font-family:'Helvetica N Light'">Nomura competencies</span></u></strong></span></p> <p style="line-height:107%;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:'Helvetica N Light'">Explore Insights & Vision</span></strong></span></p> <ul style="list-style-type:square;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-family:'Helvetica N Light';font-size:12.0pt">Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.</span></li> </ul> <p style="line-height:107%;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:'Helvetica N Light'">Making Strategic Decisions</span></strong></span></p> <ul style="list-style-type:square;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-family:'Helvetica N Light';font-size:12.0pt">Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.</span></li> </ul> <p style="line-height:107%;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:'Helvetica N Light'">Inspire Entrepreneurship in People</span></strong></span></p> <ul style="list-style-type:square;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-family:'Helvetica N Light';font-size:12.0pt">Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.</span></li> </ul> <p style="line-height:107%;margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:'Helvetica N Light'">Elevate Organizational Capability</span></strong></span></p> <ul style="list-style-type:square;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-family:'Helvetica N Light';font-size:12.0pt">Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. </span></li> </ul> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:'Helvetica N Light'">Inclusion </span></strong></span></p> <ul style="list-style-type:square;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-family:'Helvetica N Light';font-size:12.0pt">Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).</span><br><br></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><u><span style="font-family:'Helvetica N Light'">Right to Work</span></u></strong></span><br><span style="font-size:12.0pt;font-family:'Helvetica N Light'">The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role.</span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><u>Diversity & Inclusion </u></strong></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation.</span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 6.0pt;text-align:center;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><em><span style="color:black;background-color:white">Nomura is an Equal Opportunity Employer</span></em></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><em> </em></strong></span></p>