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Lead Support Analyst - Low Latency Electronic Trading (New York, NY, US, 10019) @ Nomura Holdings, inc.

New York, NY, US, 10019OnsiteFull-time
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<p style="margin:0.0in 0.0in 1.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Job Title: </span></u></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Production Services Specialist - Low Latency Electronic Trading</span></p> <p style="margin:0.0in 0.0in 1.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Department:</span></u></strong><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Group Technology</span><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0in 0.0in 1.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Corporate Title:</span></u></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> Associate</span></p> <p style="margin:0.0in 0.0in 1.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Location:</span></u></strong><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">New York</span></p> <p style="margin:0.0in 0.0in 1.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">The pay range for this position at commencement of employment is expected to be between $120,000 and $140,000 annually.</span></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">* (see below footnote for additional compensation and benefits information).</span></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Company overview</span></u></strong></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East &amp; West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit </span><a href="https://www.nomura.com"><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:blue">www.nomura.com</span></a><span style="font-size:9.0pt;font-family:Arial, sans-serif">.</span><span style="font-family:Arial, sans-serif"><br><br></span></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:black;background-color:white">Aon’s Benefit Index</span><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:#202124;background-color:white">®</span><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:black;background-color:white">, Nomura’s benefits <strong>rank</strong> <strong>#1</strong> amongst our competitors</span></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Division Overview: </span></u></strong></p> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.</span></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Role Description:</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Monitor and support Nomura&apos;s real-time low latency trading environment, including FPGA-based systems, DMA, Algorithmic and Smart Order Routing platforms.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Support of high frequency co-located trading environments, with specialized focus on the full architecture stack including FPGA cards, feed handlers, and exchange connectivity.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Perform pcap file analysis to troubleshoot latency issues and validate message flows.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Daily health checks on critical systems, check automation and configurations of real-time monitoring solutions.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Provide rapid response and resolution to incidents affecting the production trading systems.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Utilize latency monitoring tools (Corvil/Pico) to identify, measure, and resolve performance issues.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Liaise between clients, front-office and development teams for quick and effective escalation and resolution.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Act as a production change gatekeeper, managing and deploying changes, including configuration and software release.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Analyze logs and monitoring tools to identify and resolve system issues.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Maintain and develop strong documentation (runbooks, troubleshooting guides, system configuration).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Implementation and in-depth support of exchange connectivity, bringing up new gateways, connections, and market data feeds/protocols.</span></li> </ul> <p style="margin:0.0in;line-height:130%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Skills, experience, qualifications and knowledge required:</span></u></strong></p> <p style="margin:0.0in 0.0in 0.0in 0.25in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Essential</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Ability to work well under pressure with a true sense of urgency and excellent teamwork skills.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Strong written and verbal communication with the ability to act as a bridge between technology and front office teams.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Understanding of high frequency and low latency trading practices, including FPGA-based trading infrastructure.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Experience supporting FPGA cards in a production environment (deployment, troubleshooting, monitoring).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Strong knowledge of exchange connectivity protocols and market data feeds (ITCH, OUCH, Pillar, ARCA, multicast).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Experience with pcap analysis and network packet inspection tools.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Familiarity with latency measurement and monitoring tools (Corvil/Pico).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Strong understanding of the Americas securities markets and structure, order lifecycle, and FIX protocol.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Technically sound experience of Unix environments.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Good understanding of networking principles.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">3+ years relevant experience.</span></li> </ul> <p style="margin:0.0in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.25in;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Desirable</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Proficient in scripting and automation (preferably Shell and Python).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Familiarity with monitoring tools (e.g., Grafana, Prometheus, Elastic).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Exposure to OMS and EMS platforms.</span></li> </ul><p style="margin:0.0in;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Nomura Competencies</span></u></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif"> </span></p> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Explore Insights &amp; Vision</span></strong></p> <ul style="list-style-type:square;margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.</span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Making Strategic Decisions</span></strong></p> <ul style="list-style-type:square;margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.</span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Inspire Entrepreneurship in People</span></strong></p> <ul style="list-style-type:square;margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.</span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;line-height:107%;font-family:Arial, sans-serif">Elevate Organizational Capability</span></strong></p> <ul style="list-style-type:square;margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. </span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:Arial, sans-serif">Inclusion </span></strong></p> <ul style="list-style-type:square;margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).</span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 6.0pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">*<a name="_Int_uouYZrDa"></a>base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, discretionary awards and eligibility for commissions for applicable sales roles in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</span><span style="font-family:Arial, sans-serif"><br><br></span></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">If hired in the U.S., employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors”.</span><span style="font-family:Arial, sans-serif"><br><br></span></p> <p style="margin:0.0in 0.0in 6.0pt;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 6.0pt;text-align:center;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><em><span style="font-size:9.0pt;font-family:Arial, sans-serif;color:black;background-color:white">Nomura is an Equal Opportunity Employer</span></em></p>

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