About this role
<p><strong><u>Company Overview: </u></strong></p> <p>Nomura is a Global financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking) and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit <a href="http://www.nomura.com/">www.nomura.com</a>.</p><p><span style="text-decoration:underline"><strong>JOB DESCRIPTION</strong></span></p> <p><strong>Job Title: Client Reporting and Performance Analytics Associate</strong></p> <p><strong>Corporate Title: Associate</strong></p> <p><strong>Department: Operations</strong></p> <p><strong>Location: Singapore</strong></p> <p class="3Headingsoverviews"> </p> <p class="3Headingsoverviews"><span style="text-decoration:underline"><strong><span style="font-size:10.0pt">Department Overview:</span></strong></span></p> <p style="margin:0.0in;font-size:10.0pt;font-family:Arial, sans-serif">Join Nomura's Wealth Management Operations team as a specialized Operations Associate focused on client reporting and performance analytics.</p> <p style="margin:0.0in 0.0in 6.0pt;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in 0.0in 6.0pt;font-size:10.0pt;font-family:Arial, sans-serif"><strong><u>Role Overview:</u></strong></p> <p class="3Headingsoverviews"><span style="font-size:10.0pt;font-weight:normal">This critical role involves managing comprehensive client output systems, ensuring accurate performance calculations, and delivering high-quality reporting solutions to our high-net-worth clientele. You'll be at the forefront of client communication through sophisticated reporting platforms and performance measurement systems.</span></p> <p class="3Headingsoverviews"><span style="font-size:10.0pt;font-weight:normal">This position sits at the intersection of technology, finance, and client service, offering unique exposure to sophisticated wealth management operations. You'll work with state-of-the-art reporting systems while developing deep expertise in performance measurement and client communication. The role provides excellent career progression opportunities within Nomura's global wealth management platform.</span></p> <p class="3Headingsoverviews"> </p> <p class="3Headingsoverviews"><span style="text-decoration:underline"><strong><span style="font-size:10.0pt">Role Description:</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:24.0px"> <p style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Client output management and system ownership</span></p> </li> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">Own and manage the client output logic that orchestrates the generation, formatting, and delivery of all client communications across multiple financial platforms through both physical mailing and ePlatform online delivery channels.</span> <ul style="list-style-type:square;margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">Client advice and notifications</span></li> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">Avaloq portfolio statements and reporting</span></li> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">FX margin statements and position reporting</span></li> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">Performance, Credit, realized P/L statements and analytics</span></li> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">Client P/L statements</span></li> </ul> </li> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">Ensure accuracy and consistency of all client-facing documentation</span></li> <li class="3Headingsoverviews" style="margin-left:24.0px"><span style="font-size:10.0pt;font-weight:normal">Monitor and maintain reporting system integrity and data quality</span></li> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Performance Calculation Analytics</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Calculate and validate Performance Calculation methodologies which includes Time Weighted Rate of Return (TWRR) across client portfolios when required.</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Reconcile performance data across multiple systems</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Front office Support and Issue Resolution</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Serve as primary point of contact for front office queries regarding client output.</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Investigate and resolve discrepancies in client statements and performance reports</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Provide technical expertise on reporting logic and calculation methodologies</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Collaborate with relationship managers to address client reporting concerns</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Escalate complex issues and coordinate resolution with relevant stakeholders</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Bespoke statement management</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="list-style:none;margin-left:0.0px"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Assess and verify logic requirements for new bespoke statement requests.</span></li> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Design custom reporting solutions for unique client requirements.</span></li> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Execute data extraction, validation, and preparation for specialized reports.</span></li> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Coordinate delivery of bespoke statements to clients and relationship teams.</span></li> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Maintain inventory of custom reporting solutions and their specification.</span></li> </ul> </li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:0.0px"><span style="font-size:10.0pt;font-weight:normal">Change management and system enhancement</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Participate in change initiatives impacting client output systems.</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Cross functional partnership with Product, Legal, Compliance, and IT teams to implement new or revised client output.</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Assess impact of system upgrades, regulatory changes, and business requirements.</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Coordinate with IT teams on reporting system enhancements and implementations.</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Participate in user acceptance testing for new reporting features.</span></li> <li class="3Headingsoverviews" style="margin-left:48.0px"><span style="font-size:10.0pt;font-weight:normal">Document process changes and update operational procedures.</span></li> </ul> <p class="3Headingsoverviews" style="margin-left:1.0in"> </p> <p class="3Headingsoverviews"><span style="text-decoration:underline"><strong><span style="font-size:10.0pt">Skills, experience, qualifications, and knowledge required:</span></strong></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif">Bachelor’s degree or equivalent education is required</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif">Minimum 6 years of experience in Wealth management operations, client reporting, or performance analytics.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif">Strong background in financial statement preparation and performance measurement.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif">Experience with portfolio management systems i.e Avaloq experience</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;color:black">Exceptional analytical and problem-solving abilities.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;color:black">Meticulous attention to detail and commitment to accuracy.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;color:black">Excellent communication skills for technical and non-technical audiences.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;color:black">Ability to work independently and manage multiple priorities.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;color:black">Client service orientation with focus on quality delivery.</span></li> </ul> <p style="text-align:justify;font-size:10.0pt;font-family:Arial, sans-serif;margin:0.0in 0.0in 0.0in 0.0px"> </p> <p style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"> </p><div id="tor__fextJobDescFooter_readOnlyDiv"> <div id="tor__fextJobDescFooter_content"> <div id="tor__fintJobDescFooter_readOnlyDiv"> <div id="tor__fintJobDescFooter_content"> <p><strong>Nomura Leadership Behaviours</strong></p> <ul style="list-style-type:disc" type="disc"> <li><strong>Explore Insights & Vision: </strong>Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.</li> <li><strong>Making Strategic Decisions</strong>: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.</li> <li><strong>Inspire Entrepreneurship in People</strong>: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.</li> <li><strong>Elevate Organizational Capability</strong>: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.</li> <li><strong>Inclusion: </strong>Respect DEI, foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).</li> </ul> <p> </p> <p><strong>Diversity Statement</strong></p> <p>Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.</p> <p> </p> <p><strong>DISCLAIMER</strong>: <strong>This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. </strong></p> <p><em>Nomura is an Equal Opportunity Employer</em></p> </div> </div> <p> </p> </div> </div> <p> </p>