About this role
<p><b>Feel Good About Doing Good</b></p> <p>The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years.</p> <p> </p> <p>While we have many employees who are not Catholic, we follow the Church’s teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world.</p> <p> </p> <p><b>Share Your Talent. Live Your Purpose.</b></p> <p>We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours!</p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>#LI-Hybrid</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Overview</b></H2> </div><div><p><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:#2d2d2d">The CRM Engineer, will develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community. </span></span></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Core Responsibilities</b></H2> </div><div><ul> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Provide production support for MS Dynamics/CRM applications</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Update/Support Microsoft Powerautomate Cloud Flows</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Update/Support Microsoft Azure Function Apps</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Update/Support Microsoft Azure Logic Apps</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Support Development of Proof of Concepts (PoCs) to test new functionalities</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Develop, test, and implement D365 PowerAutomate and related Cloud Flows</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Develop, test, and implement custom features and processes in Microsoft Dynamics</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Participate in business case creation and estimation of work </span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Recommend and implement best practices for KofC</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Consult with business to modernize business processes by leveraging Powerautomate, Azure Functions and Logic Apps</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Assist in communicating new features released to users</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Create and maintain application solution documentation</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Assist in writing user guides for newly developed apps</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Monitor and troubleshoot performance or other issues when needed</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">On-call and/or after-hours work required</span></span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Skills Qualifications</b></H2> </div><div><ul> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Must be able to manage multiple projects simultaneously with the ability to work well under pressure</span></span></span></span></span></span></span></li> </ul> <ul> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels.</span></span></span></span></span></span></span></li> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), C#, .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities</span></span></span></span></span></span></span></li> </ul> <ul> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">At least 3 years of hands-on development experience with CRM solutions, D365 / CRM and/or Power Platform experience preferred</span></span></span></span></span></span></span></li> </ul> <ul> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service</span></span></span></span></span></span></span></li> </ul> <ul> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Good exposure to Common data services like Dataverse and integration to CRM solutions like Dynamics 365.</span></span></span></span></span></span></span></li> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Experience building PowerApps and Flow structure driven Apps</span></span></span></span></span></span></span></li> </ul> <ul> <li><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Experience working in an Agile delivery team</span></span></span></span></span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div><ul> <li><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Bachelor’s Degree in Computer Science, engineering or relevant field</span></span></span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">3+ years hands on CRM experience </span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">2+ Year of Building PowerApps and Flow structure driven Apps</span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">5+ years IT experience </span></span></span></span></li> <li><span style="font-size:12.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Arial', sans-serif">Strong problem-solving skills -- must be able to think critically and independently</span></span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Compensation</b></H2> </div><div><p><span>The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $122,000 - $207,500.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Authorization to work in the United States is required. </b></H2> </div><div><p>This position is not eligible for visa sponsorship. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Demands</b></H2> </div><div><div>Must be able to remain in a stationary position for a majority of the workday.</div></div></div></div><p><b>KofC Cares</b></p> <p>Our mission is focused on family and faith, and we support our employees in seeking a balanced life.</p> <p> </p> <p>Employee benefits include:</p> <p> </p> <p>Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.</p> <p> </p> <p>Professional Development: Certifications, designation, and tuition reimbursement.</p> <p> </p> <p>Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.</p> <p> </p> <p>Health and Wellness:</p> <p> </p> <ul> <li>Short-term disability and term life insurance fully paid for by the company;</li> <li>Up to 12 weeks of childbirth leave under STD policy.</li> <li>One week of fully paid parental leave for all new parents, including adoptive and foster parents.</li> <li>A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.</li> <li>Long-term disability insurance;</li> <li>Dental insurance;</li> <li>Vision insurance;</li> <li>Health club membership reimbursement;</li> <li>Employee Assistance Program</li> </ul> <p> </p>