About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Where: </strong>EE Darlington (Senhouse Road)</span><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Full time: </strong>Permanent </span><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Salary: </strong>£26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses</span><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Hourly rate: </strong>£13.35 per hour rising to £13.66 per hour at 9 months in role</span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Start date: </strong>August 2026</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Our Darlington team’s full of people like you – so you’ll be in great company here.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>What does being a sales advisor involve?</strong></span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">You’ll join a lively sales team in our Darlington contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><strong>Forget what you’ve heard about sales</strong></span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt">Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:1.0E-4pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt">Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.0E-4pt 36.0pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:1.0E-4pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt">It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.0E-4pt 36.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:1.0E-4pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt">People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Why you’ll be better off at EE</strong></span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">UNCAPPED COMMISSION – the more you sell, the more you can earn. </span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.</span></p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0E-4pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.</span></p></div></div></div>