About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Warehouse Supervisor<a name="AssociateHRSpec"></a> (Second Shift)</strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Position Summary</strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif">The <strong>Warehouse Supervisor – 2nd Shift</strong> is responsible for leading and coordinating all warehouse operations during the evening shift at FuelCell Energy’s Torrington facility. This role oversees a team of warehouse associates, ensuring the safe, efficient, and accurate receiving, staging, inventory management, and shipping of fuel cell components.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif">The supervisor ensures compliance with OSHA safety standards, company quality policies (including GMP/ISO), and 7S/5S housekeeping practices while driving continuous improvement in productivity and inventory accuracy. They serve as the primary point of contact for shift operations, collaborate with day-shift leadership and cross-functional teams, and maintain strong performance through coaching, training, and accountability.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Key Responsibilities</strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Operations Management</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Supervise daily 2nd shift warehouse activities; receiving, put-away, picking, staging, and shipping.</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Prepare shift schedules and assign tasks to meet production and delivery deadlines.</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Monitor inventory accuracy and resolve discrepancies using D365 ERP system</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Ensure proper handling, storage and documentation of components and mechanical equipment.</span></li> </ul> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="font-size:11.0pt"> </span></strong></span></p> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="font-size:11.0pt">Team Leadership</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Lead, coach, and train warehouse associates; conduct performance reviews</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Foster a positive, collaborative team environment with strong attendance and accountability</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Resolve conflicts, address performance issues, and recommend hiring/promotions</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 26.65pt;text-indent:-15.85pt;font-size:11.5pt;font-family:Times, serif"> </p> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="font-size:11.0pt">Safety and Compliance</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Enforce OSHA safety standards, 7S/5S housekeeping, and PPE compliance</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Investigate incidents/accidents; prepare reports and implement corrective actions</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Maintain a safety-first culture; ensure all associates follow Good Manufacturing Practices (GMP)</span></li> </ul> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"> </p> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="font-size:11.0pt">Continuous Improvement</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Identify and implement process improvements to boost productivity, reduce waste, and enhance quality</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Collaborate with Logistics, Production, and Quality teams to optimize material flow</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Support Lean, Six Sigma, or ISO initiatives as applicable</span></li> </ul> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="font-size:11.0pt"> </span></strong></span></p> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="font-size:11.0pt">Administrative Duties</span></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Track attendance, tardiness, overtime, and payroll records</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Communicate shift status, issues, and achievements to day-shift leadership and Senior Manager</span></li> <li style="margin:0.0in 0.0in 0.0in 14.4px;font-size:11.5pt;font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;font-family:arial, helvetica, sans-serif">Ensure accurate completion of shipping/receiving paperwork and system transactions</span></li> </ul> <p style="margin:0.0in;text-indent:0.0in;font-size:11.5pt;font-family:Times, serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><a name="_Hlk13665808"></a><strong> </strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Core Competencies</strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Core competencies for this role include teamwork, continuous improvement, quality, accountability, and delivering results. Success in this position requires the ability to direct work, build collaboration, communicate effectively, optimize work processes, demonstrate attention to detail, manage change, maintain customer focus, act with integrity and trust, align plans and priorities, manage and measure work effectively, apply sound business and organizational judgment, influence and present effectively, assume responsibility, and manage time efficiently.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Scope</strong></span></p> <ul style="margin-top:6.0pt;margin-bottom:6.0pt"> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Coordinates and supervises the daily activities of business or technical support or production team</span></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors</span></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Decisions are guided by policies, procedures and business plan; receive guidance and oversight from manager</span></li> <li style="margin:6.0pt 0.0in 6.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Typically, does not spend more than 20% of time performing the work supervised</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Education and Experience</strong></span></p> <p style="margin:5.25pt 0.0in;background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="color:black">Required</span></strong></span></p> <ul style="margin-top:5.25pt;margin-bottom:5.25pt"> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="color:black">2+ years</span></strong><span style="color:black"> of warehouse operations experience (manufacturing or energy sector preferred)</span></span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="color:black">1–2 years</span></strong><span style="color:black"> of supervisory or team-lead experience</span></span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Proficiency with <strong>Microsoft Office</strong> (Word, Excel, Outlook) and computerized barcode scanners</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Ability to work flexible schedules, including planned/unplanned overtime and weekends</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Physical capability to lift 50+ lbs, stand/walk for extended periods, bend, climb, push/pull</span></li> </ul> <p style="margin:5.25pt 0.0in;background-color:white;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong><span style="color:black">Preferred</span></strong></span></p> <ul style="margin-top:5.25pt;margin-bottom:5.25pt"> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Bachelor’s degree in Logistics, Supply Chain, Business, or related field / Relevant work experience</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Experience in <strong>ISO 9001</strong>, <strong>AS9100</strong>, or clean-energy/manufacturing environments</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Knowledge of <strong>Lean/Six Sigma</strong>, WMS/ERP systems (e.g., SAP, Oracle)</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;background-color:white;line-height:107%;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><span style="color:black">Forklift certification or experience with powered industrial trucks</span></span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>All Employees Shall</strong></span></p> <ul style="margin-top:5.25pt;margin-bottom:5.25pt"> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Attend scheduled EH&S training program</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Actively support the organization’s efforts to meet or exceed EH&S goals and plans</span></li> <li style="margin:5.25pt 0.0in 5.25pt 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:arial, helvetica, sans-serif"><span style="color:black;font-family:arial, helvetica, sans-serif">Recommend improved EH&S practices</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif">The incumbent is responsible for complying with the policies outlined in Employee Handbook.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif">This job description is intended to serve as a general guide for the position. It is designed to be flexible and may evolve over time based on business needs and operational demands. The Company may update this job description periodically at its discretion. Nothing in this job description alters or is intended to alter the at-will employment relationship with the Company. Employment at will means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.</span></p>