About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Details</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Req ID</strong></span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">NEMA - 141747</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Location</strong></span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">ACT </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Employment Type</strong></span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Ongoing, Full-time </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Classification</strong></span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">APS Level 6 - $99,734.00 to $111,701.00 plus 15.4% super (part time pro-rata)</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Contact Officer</strong></span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Sally Buik at [email protected] </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Office Arrangements</strong></span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Flexible - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.</span><br><span style="font-family:tahoma, arial, helvetica, sans-serif"> </span></p> <table style="border-collapse:collapse;width:100%;background-color:#ecf0f1" border="0"><colgroup><col style="width:100%"></colgroup> <tbody> <tr> <td style="padding:6.0px"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Applications close on 13/07/2026 at 11:59pm AEST (midnight) - Late applications will not be accepted.</span></td> </tr> </tbody> </table> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About our opportunity</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">This process is being used to fill 1 immediate position/s. </span><br><br><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the National Emergency Management Agency</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The National Emergency Management Agency's work has a real impact on the lives of Australians, particularly those living in rural and regional areas. </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The National Emergency Management Agency's guiding principle is “Locally led, locally understood and locally implemented” and we bring together local communities, government, non-government and key industry representatives to support disaster recovery and resilience across the country. </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Your work will help people who are recovering from natural disasters and prepare them for the future.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">National Emergency Management Agency (NEMA) was established on 1 September 2022 as a single, accountable Commonwealth authority that delivers a whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to and recovering from all hazards across the emergency management continuum. </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">NEMA works closely with states and territories to deliver the best outcome for communities across Australia. To help communities respond and recover, while preparing Australia for future emergencies, we:</span></p> <ul type="disc"> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Fund programs and initiatives, big and small, that help communities in times of emergency, as well as to recover and prepare, including through disaster recovery funding and the Disaster Ready Fund to help reduce the risk and impact of disasters</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Have officers located across Australia, working in partnership with states and territories to support disaster-affected communities to collectively build resilience, reduce risk and harm, and effectively respond to and recover from disasters</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Provide national leadership to share knowledge, situational awareness, and trends in disaster efforts to inform, guide and shape the national picture and decision-making at the Commonwealth, state and local government level – including through policy development and strategy to improve risk reduction, resilience and recovery</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Provide round-the-clock all-hazards monitoring and operational coordination for domestic and international emergencies, including supply chain disruptions, critical infrastructure outages, biosecurity risks and widespread cyber-attacks, and through supporting preparedness and response activities, including through the operationalisation of the Australian Government Crisis Management Framework.</span><br><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"> </span></li> </ul> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">For further information on NEMA’s purpose, vision and values, please see the <a title="" href="https://www.nema.gov.au/" target="_self">NEMA website.</a></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Overview of the branch and section</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The AusAlert Capability Sustainment Section will work at the interface of government, industry, and technology to oversee and manage all non-operational matters related to the ongoing sustainment of Australia’s National Messaging System known as AusAlert.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">AusAlert will enable emergency service organisations to deliver emergency and public safety advice, alerts, and warnings quickly and securely to compatible mobile and other SIM-enabled devices in a geographically targeted area using cell-broadcast technology.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">When AusAlert is fully implemented, there are expected to be up to 1,300 trained and on-boarded users from state and territory emergency service agencies, including police and rural fire service organisations, as well as from the Australian Government National Situation Room.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The AusAlert Capability Sustainment section will be responsible for contract management, training, and certification, policy, and governance of this national capability.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the role</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The Senior AusAlert Training and Administration Officer supports the Assistant Director, AusAlert Training and Policy Manager by administering the AusAlert Learning Management System, supporting the AusAlert National Training Program, and assisting with the annual certification and re-certification of an estimated 1,300 users nationally.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">This role coordinates and facilitates training delivery through external service providers and provides contingency support for training delivery when required.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The Senior AusAlert Training and Administration Officer evaluates the learner experience and the effectiveness of training, drafts minor updates to training materials to improve delivery, and works with the training provider to develop updated modules as new AusAlert functionality is introduced.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">At times staff within NEMA may be required to work outside of standard business hours, particularly during the high-risk weather season.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Our ideal candidate</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">To be successful in this role, the individual will need to be self-motivated, be an innovative thinker, and be a collaborative team member. They will need to have strong analytical, conceptual and problem-solving skills, excellent organisational and writing skills, and strong attention to detail. This role works at the interface of government, industry, and technology by managing supplier relationships, coordinating governance activities, and ensuring project milestones are met.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">We encourage applications from First Nations people, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, mature age people and people from other diverse backgrounds. We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Duties and responsibilities</b></H2> </div><div><p> </p> <ul> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Coordinating and managing the delivery of internal and external AusAlert training programs across face-to-face, virtual, and blended environments, including leading delivery where required</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Administering the AusAlert Learning Management System, monitoring participation and certification status, generating reports and providing accurate advice to support compliance with annual certification and re-certification requirements</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Developing, maintaining and strengthening productive working relationships with internal and external stakeholders to support work area priorities and national training outcomes</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Evaluating training effectiveness, learning design and recommending continuous improvement initiatives to enhance the learner experience and quality of training products</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Reviewing and updating eLearning training material in response to evaluation findings, feedback, or minor enhancements</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Overseeing work undertaken by third-party providers, including monitoring deliverables, providing feedback, and supporting quality assurance of new learning modules</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Providing AusAlert subject matter expertise to support National Situation Room training and exercises</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Contributing to broader section priorities and support the AusAlert Capability Sustainment Section’s operational and strategic objectives</span></li> <li><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Preparing and contributing to reports, briefing papers, discussion papers and presentations that are clear, accurate and fit for purpose.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Role requirements/qualifications</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Role requirements include:</span></p> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">A background in eLearning training development is highly desirable</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated experience in coordinating and delivering training programs, and project management</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Strong organisational skills and ability to manage multiple priorities in a fast-paced, high-profile environment</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Excellent written and verbal communication skills, with confidence engaging with stakeholders across government, industry, and the community</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Relevant tertiary qualifications (such as a Certificate IV in Training and Assessment or equivalent) are desirable</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Proficiency in the Microsoft Office Suite, SharePoint and familiarity with digital learning platforms, flexible learning technologies, or similar systems</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated initiative, sound judgement, integrity, and personal drive.</span></li> </ul> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Assessment Process</strong></span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong><br></strong>The recruitment selection process for this round may include one or more of the following:</span></p> <ul type="disc"> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Applicant response</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Interview</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Work sample assessment</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Psychometric testing</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Reference checks.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Applicant response</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">As part of your application, you will be required to prepare a one-page response document (minimum 11pt font in Microsoft Word or PDF format), which you will upload in the next section.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Please prepare a one-page Applicant Response in relation to the advertised role, outlining:</span></p> <ul type="disc"> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">How your skills, knowledge and experience will be relevant to this role</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Why you are interested in the role and what you can offer us</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Any specific examples or achievements that demonstrate your ability to perform the role.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>How to apply</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Prior to preparing your response it is recommended you review the <a href="https://www.apsc.gov.au/working-aps/aps-employees-and-managers/work-level-standards-aps-level-and-executive-level-classifications" target="_blank" rel="noopener">Work Level Standards</a> relevant to the classification you are applying to. It may also be useful to refer to the <a href="https://www.apsc.gov.au/working-aps/hr-practitioners/classification-and-work-level-standards/integrated-leadership-system-ils" target="_blank" rel="noopener">Integrated Leadership System</a> information relevant to the classification. You are required to submit your application in the online recruitment system (ourPeople).</span></p> <p><br><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">As part of your application, you will need to provide:</span></p> <ul type="disc"> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Your CV</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Your Applicant Response document</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Details of two referees</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">A copy of your qualification</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Include your full name and the Requisition Number – NEMA - 141747<strong> </strong>in the footer of any documents being uploaded.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Diversity and inclusion</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: <a href="https://www.apsc.gov.au/recruitability" target="_blank" rel="noopener">https://www.apsc.gov.au/recruitability</a></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Eligibility</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">To be eligible to work with the NEMA you must:</span></p> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Be an Australian Citizen</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Fulfil the Agency's minimum requirements by satisfactorily answering all screening questions during the application process and successfully undergo a National Police Check</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Obtain and maintain a Baseline Vetting (AGSVA) security clearance</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Satisfy a probation period (if applicable)</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Undergo a health assessment (if applicable).</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical assistance</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to <a href="mailto:[email protected]">[email protected]</a> including screen captures if necessary. A response will be sent during business hours.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Notes</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The Agency offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact <a href="mailto:[email protected]">[email protected]</a>.</span></p></div></div></div>