About this role
<p><span style="font-family:Tahoma, Geneva, sans-serif"><span style="font-size:13.3333px"><strong> </strong></span></span></p> <p> </p> <style type="text/css">#myHeader { font-family: Tahoma, sans-serif; background-color: #ECECEC; color: black; padding: 5px; text-align: left; } </style><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Details</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Req ID</strong><br>ABF - 140723<br> <br><strong>Location</strong><br>VIC; TAS <br> <br><strong>Employment Type</strong><br>Non Ongoing (Temporary), Casual/Intermittent <br> <br><strong>Classification</strong><br>APS Level 2 - $62,775.00 and $68,425.00 plus 15.4% super (part time pro-rata)<br> <br><strong>Contact Officer</strong><br>Chief of Staff VIC / TAS - [email protected] <br> <br><strong>Office Arrangements</strong><br>Onsite - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role. <br><br></span></p> <table style="border-collapse:collapse;width:100%;background-color:#ecf0f1;border-style:none" border="0"><colgroup><col style="width:100%"></colgroup> <tbody> <tr> <td style="padding:6.0px"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Applications close on 08/01/2027 at 11:59pm AEST (midnight) - Late applications will not be accepted.</span></td> </tr> </tbody> </table> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About our opportunity</b></H2> </div><div><p> </p> <p><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">This process is being used to fill several immediate positions. </span></p> <p><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in VIC; ACT; NSW; NT; QLD; SA; TAS; WA.</span></p> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About our team</b></H2> </div><div><p><span style="font-size:10.0pt"><br>Regional Operations | South & West | Operations Vic/Tas | Operations and Planning Vic/Tas<br> <br>Irregular and Intermittent Employees (IIEs/Casual) are employed at APS Level 2 and play an important role in supporting the operational and administrative functions of the Australian Border Force (ABF).<br> <br>The role contributes to the ABF's mission of protecting Australia's border by undertaking tasks that support frontline operations. IIEs/Casual are required to work at international airports as well as other work areas such as Melbourne Gateway Facility (Post), Air Cargo, Container Examination Area (CEF) and Shipping Operations.<br> <br>Work areas<br> <br>International Airports:<br></span></p> <ul> <li><span style="font-size:10.0pt">Melbourne (Tullamarine)<br></span></li> <li><span style="font-size:10.0pt">Avalon <br></span></li> <li><span style="font-size:10.0pt">Hobart</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt">Other Work areas:<br></span></p> <ul> <li><span style="font-size:10.0pt">Melbourne Gateway Facility (Post) <br></span></li> <li><span style="font-size:10.0pt">Air Cargo<br></span></li> <li><span style="font-size:10.0pt">Container Examination Area (CEF) <br></span></li> <li><span style="font-size:10.0pt">Shipping Operations</span></li> </ul> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Please visit our website for more information about the <a title="" href="https://www.homeaffairs.gov.au/about-us/who-we-are" target="_self">Department of Home Affairs</a> or <a title="" href="https://www.abf.gov.au/about-us/who-we-are" target="_self">Australian Border Force</a>.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Our ideal candidate</b></H2> </div><div><p> </p> <p><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">The ABF is currently looking for flexible, adaptable and reliable people to undertake work on a casual basis at the APS2 classification. </span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif"> </span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">The ABF is interested in receiving applications from individuals who have a broad and diverse range of backgrounds and skills. You should be an inclusive team member who is focused on contributing to a proactive and productive workplace culture.</span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif"> </span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">You will be given the necessary training, to perform work related functions such as passenger and cargo clearances. Training is approximately four weeks in duration and is undertaken on a full-time basis. Please note you must be flexible and available to attend training for the full course.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Duties and responsibilities</b></H2> </div><div><p><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif"><br>International Airports</span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif"> </span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Specific Duties/Responsibilities:</span></p> <ul> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Processing Passengers and Crew. Provide support for all arrivals clearance processes and departing flight crew. </span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Facilitate the processing of red and green zone arriving passengers at international airports.</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Airport ABF front counters: Respond to a variety of inquiries and perform a range of general supporting tasks including identification verification and issuing visitor passes.</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Provide administrative support in clearing people, goods, carriers and immigration functions.</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Direct travellers and manage queues-including roaming officer and Traveller Assist (e-Gates)</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Surge requirements where required in processing Tourist Refund Scheme claims, both locally and overflow from other ports during peak.</span><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif"> </span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Other Work areas</span></p> <ul> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Specific Duties/Responsibilities:</span><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Answer client and stakeholder enquiries within the cargo environment.</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Release mail via the postal enquiries database</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Assist as a witness, Assistant Officer in stocktakes, bond runs, sourcing goods identified for destruction purposes, transfer of prohibited/restricted goods to Detained Goods</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Escort the exporter and goods to the check-in counter at the international port of departure and ensure goods have been checked in</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Manage the storage of received goods and maintain registers</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Respond to counter enquiries and perform a range of general supporting tasks</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Process cruise ship passengers-inwards and outwards (clearance only, onshore)</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Process Tourist Refund Scheme claims</span></li> <li><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Assist with storage, transfer and disposal of prohibited imports and release of restricted goods in accordance with import permits (under direction).</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional information</b></H2> </div><div><p> </p> <p><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">Shifts are offered on a casual, and intermittent basis, sometimes at short notice and include attendance within standard business hours, early morning, evening, weekend and public holidays. Successful applicants will have the ability to regularly and flexibly commute to ABF sites within their locale as needed.</span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif"> </span><br><span style="font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif">These roles are frontline roles which require officers to wear the ABF uniform and represent the ABF professionally in the public domain. Officers must be capable of interacting with members of the community and foreign visitors.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>How to apply</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Submit your application and CV through Home Affairs' recruitment system (ourPeople) before the closing data on 08/01/2027 at 11:59pm (midnight) AEDT - Late applications will not be accepted.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">As part of your application, you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining: </span><br><br></p> <ul type="disc"> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Why you are interested in the role and what you can offer the ABF?</li> </ul> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number - 140723 in the document footer.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Prior to preparing your response it is recommended you review the <a title="" href="https://www.apsc.gov.au/working-aps/aps-employees-and-managers/work-level-standards-aps-level-and-executive-level-classifications" target="_blank" rel="noopener">Work Level standards</a> relevant to the classifications you are applying to. It may also be useful to the <a title="" href="https://www.apsc.gov.au/working-aps/hr-practitioners/classification-and-work-level-standards/integrated-leadership-system-ils" target="_blank" rel="noopener">Integrated Leadership system</a> information relevant to the classification.</span></p> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Eligibility</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">To be eligible for the position you must be an Australian Citizen.</span></p> <p> </p> <p><span style="font-family:symbol;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif">The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and:</span></span><br><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <ul style="list-style-type:disc"> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.</span></li> </ul> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary. </span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Diversity and inclusion</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: <a href="https://www.apsc.gov.au/recruitability" target="_blank" rel="noopener">https://www.apsc.gov.au/recruitability</a></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical assistance</b></H2> </div><div><p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">For technical enquiries please call or email for assistance:</span></p> <p> </p> <ul style="list-style-type:disc"> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Email: <a href="https://performancemanager10.successfactors.com/[email protected]">[email protected]</a></span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Phone: 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)</span></li> </ul> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Please include any applicable screen captures, a response will be provided during business hours.</span></p> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:12.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Notes</b></H2> </div><div><p> </p> <div id="tor_wf_sect_0_fextJobDescFooter_readOnlyDiv"> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position<span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">, to read more click <a title="What we offer " href="https://www.homeaffairs.gov.au/about-us/careers/working-with-us/what-we-offer" target="_self">here</a>.</span> The Australian Public Service (APS) <a href="https://www.apsc.gov.au/sites/default/files/2023-12/APS%20EVP%20Statement_v2.pdf" target="_self">Employee Value Proposition</a> (EVP) highlights the top reasons our employees enjoy working in the APS.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.</span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt">Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at <a href="https://www.homeaffairs.gov.au/about-us/careers" target="_self">https://www.homeaffairs.gov.au/about-us/careers</a>.</span></p> </div> <p> </p></div></div></div>