About this role
<p><strong>WHY WORK FOR VALENTINO</strong></p> <p>A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. </p> <p><strong>WHAT WE BELIEVE IN</strong></p> <p>Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.</p><p><strong>WHO ARE WE LOOKING FOR</strong></p> <p>A Stock Administrator who can execute operational tasks in full compliance with Valentino’s guidelines and support the sale team with all back-end activities facilitating the sale process.</p> <p> </p> <p><strong><u>STOCK EFFICIENCY AND PRODUCT FLOWS:</u></strong></p> <ul> <li>Maintain efficient organization of sellable and non sellable products in the store</li> <li>Provide support to the Sales Teams, ensuring efficient and fast replenishment of merchandise on the shop floor</li> <li>Support the Store Managers with orders of no-core material (stationary, packaging, uniforms, etc.)</li> <li>Process deliveries and transfers within the due dates to support sales and client experience</li> <li>Process omnichannel ship-from store orders (when applicable)</li> <li>Manage the stock activities by leveraging on the company tools and systems (SAP, Smart XP, PRISM, SAP, After Sales App etc.). </li> </ul> <p><strong><u> </u></strong></p> <p><strong><u>INVENTORY:</u></strong></p> <ul> <li>Conduct regular cycle counts and annual stock-takes to maintain accurate inventory records</li> <li>Track reconciliation of stock discrepancies to be performed, promptly reporting any stock loss, thefts cases and unusual stock adjustment cases for approval</li> <li>Perform regular audits of stock movements (ex. stolen merchandise, negatives on hand, in-transit, on-consignment, on hold, repairs, damaged, uniforms etc.)</li> <li>Support the Store Manager in the implementation of Loss Prevention policies and in managing potential challenges</li> </ul> <p> </p> <p><strong><u>BEFORE AND AFTER SALES PRODUCT MANAGEMENT:</u></strong></p> <ul> <li>Implement solid control over merchandise promptly identifying defective or damaged items</li> <li>Ensure proper product handling and care to avoid damages and missed sales opportunities</li> <li>Assist Colleagues in managing after sales processes (client returns, repairs, complaints etc.) ensuring the utmost client care.</li> </ul> <p> </p> <p><strong><u>CORE COMPETENCIES </u></strong></p> <p> </p> <p><strong>Operational Efficiency:</strong></p> <ul> <li>High standard in executing back-end processes to support sales teams and enhance store performance.</li> </ul> <p> </p> <p><strong>Inventory Management: </strong></p> <ul> <li>Strong ability to maintain accurate inventory records through regular audits, stock-takes, and efficient reconciliation of discrepancies.</li> </ul> <p> </p> <p><strong>Detail Orientation and Quality Control: </strong></p> <ul> <li>Precision in handling products, ensuring adherence to quality standards, and proactively addressing defective or damaged items.</li> </ul> <p><strong> </strong></p> <p><strong>Client-Centric Support:</strong></p> <ul> <li>Flexibility to promptly support front of house colleagues to deliver exceptional client service.</li> </ul> <p> </p> <p><strong>Collaborative Support:</strong></p> <ul> <li>Ability to effectively collaborate with sales teams and management, ensuring smooth product flows and high-quality client care during after-sales processes.</li> </ul><p><strong>HOW WE ARE</strong></p> <p>The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.</p>