About this role
<p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Technical Services - Executive</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Location: </strong>Bangalore</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and speciality threads.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Role Purpose:</strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">To build positive communications with middle-senior level positions at apparel or footwear & accessories customers. And provide them with technical service/support with quick response and technical problem solving.</li> <li style="text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">To enhance our customers’ knowledge on Coats products and technical capability via regular technical training/seminar for medium-senior level personnel at apparel or footwear & accessories customers.</li> <li style="text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">To assist sales force in generating new business in apparel or footwear & accessories customers via technical expertise and technical inputs or recommendations.</li> <li style="text-align:justify;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">In conjunction with superior/line manager & relevant teams to analyse, evaluate & test new products as a result from new development process or due to some changes, eg: raw material, manufacturing process, chemicals, etc and make sewing analysis/trial.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>What you will do (Key Responsibilities):</strong></p> <ol> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Leadership & Project Management:</strong></li> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Providing instruction to the apparel or footwear & accessories, both brand and vendor customers to overcome technical situations in the field</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Advising on required areas for improvement related to threads, the stitching process and post stitching process.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Providing technical training/seminar for both internal, external customers and junior technical service executive as required.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Cultural awareness - operating effectively in a global environment that requires personal sensitivity and adaptability.</li> </ul> </ol> <p style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong> 2. Communication & Team Player:</strong></p> <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Effectively communicates with internal & external customers.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Continuous liaison and feedback with line manager (superior), Sales team and Customer Service teams on relevant issues from the field.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Able to collaborate and work within a team environment sharing knowledge and experience encouraging growth and trust on a personal and business level.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong> 3. Planning & Organizing:</strong></p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="1" type="1"> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Responsible for time management related to the Technical Services role in apparel or footwear & accessories business. Effective response to customer needs.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Forward planning when involved in the PES or EVC studies ensuring all customers’ needs are met.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Organizing work effectively to reflect the company’s priorities and business interests and ensuring timely execution.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Results Orientation - achieving high levels of personal and team performance.</li> </ul> </ol> <p style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong> 4. Awareness & Innovation:</strong></p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="1" type="1"> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Working closely with Sales team, Global Account team as well as apparel or footwear & accessories brand and vendor customers to identify and understand their needs, servicing and solving potential growth areas in an innovative forward-thinking manner.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Forward thinking - anticipating future opportunities or requirements and planning to meet the potential in the marketplace and liaise with superior/line manager for further actions.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Critical thinking - identifying patterns and trends in the field and communicating effectively to superior/line manager so that strategies can be discussed with top/senior management & planned.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Constant vigilance in the field; collecting competitor activities in the field and information on products and process. Identifying problems before they become issues (preventative maintenance).</li> </ul> </ol> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Who you are (Requirements):</strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">B. Tech: Majoring in Textile Engineering</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Candidate from other industry applications - Mandetory.</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Good English, both speaking & writing.</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Good product knowledge.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Good technical knowledge & know how on apparel business.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Apply now to be part of our dynamic team and help shape the future of textiles.</p>