About this role
<p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Job Title: Assistant Manager - Quality<br>Location: Ambasamudram</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif"> </span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Role Purpose:</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#403152">Overseeing all quality-related operations inclusive of S&T of Ambas site</span><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">.</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Principal Accountabilities:</span></strong></p> <p style="text-align:left;margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="1" type="1"> <li style="color:#222222;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Health, Safety, and Environmental Responsibility</span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#222222"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Responsible for Health and Safety aspects related to the Quality Assurance (QA) Department inclusive of Spinning & Twisting – Ambas plant.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Ensure effective implementation and monitoring of EMS (Environmental Management System) & OH&S (Occupational Health & Safety) as per standards.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="2" type="1"> <li style="color:#222222;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">QA Operations and Oversight</span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#222222"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Responsible for all QA operations of S&T Ambas plant.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Frame and install the TQM (Total Quality Management Systems) S&T of Ambas.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Supervise calibration and maintenance of testing instruments in the QA lab.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Monitor testing of all finished goods, analyse trends, and initiate corrective/improvement actions.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Suggest and assist Manufacturing team for choosing the right type of process machines during modernizing or expansion, new venture creation.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="3" type="1"> <li style="color:#222222;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Staff Management and Training</span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#222222"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Identify training needs and provide relevant training for QA personnel.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Responsible for recruitment and onboarding of QA team members.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 54.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="4" type="1"> <li style="color:#222222;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Material Inspection and Product Quality</span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#222222"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">To establish Inspection system in consultation with India Quality Head and Global excellence team.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Authority to withhold/freeze non-conforming materials at receiving, in-process, or final stages of S&T Ambas plant.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Review of specifications and quality plans for raw materials, semi-finished goods, and finished products.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="5" type="1"> <li style="color:#222222;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Certification and Compliance</span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#222222"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">To obtain defined Management system certifications, product certifications for overall Coats.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Team leader S&T for BRCGS; responsible for:</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="list-style:none;margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Identifying Critical Control Measures (CCMs)</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Implementing and monitoring BRCGS and PRPs</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Serving as Product Recall Coordinator</span></li> </ul> </li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Follow-up authority for the following certifications:</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 90.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="list-style:none;margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"> <ul style="list-style-type:circle;margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">IMS Certification.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">OEKO-TEX, UL, GOTS, GRS, BIS certifications.</span></li> </ul> </li> </ul> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="6" type="1"> <li style="color:#222222;margin-bottom:0.0cm;line-height:normal;background-color:white;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Customer Engagement and Complaints Handling</span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;background-color:white;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#222222"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Handle customer complaints and initiate corrective and preventive actions.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">One of the coordinators for customer visits, audits, and self-assessments.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Audit lead is assigned to the respective segment head (HR, Environment, Safety).</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#222222">Address global queries and provide reports as required.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Education, Qualifications and Experience</span></strong><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Any Graduate or Postgraduate in textiles.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Minimum 5 years in management / 10 years of textiles shop floor experience in textiles, of which minimum 3 years in QA would be added advantage.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Exposure to change management processes / Audit & certification experience.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Exposure to lab testing and inspections.</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Minimum exposure to Garment manufacturing.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Desirable</span></strong><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Time Management.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Planning and Organizing.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Operations Systems Knowledge.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Problem solving techniques.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Proficient in the use of Microsoft Office tools.</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#333333">Lean Six Sigma Green belt.</span></li> </ul> <p style="line-height:115%;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:104%;margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:104%;margin:0.0cm 0.0cm 8.0pt 36.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.</span></p>