About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Hiring Company Overview</b></H2> </div><div><p>Honeywell</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Description</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong>The role of the Residential Weatherization Technical Specialist is to: </strong> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support the completion of program related services to the sites to which they are assigned </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform field service delivery functions in support of program objectives, including</span> <ul style="list-style-type:square;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">measures installation</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">site pressure diagnostics</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">site combustion safety testing</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">field related customer service</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">delivery of customer education</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">coordination of work performed with the Program Coordinator</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">ensure on-site quality, troubleshooting where directed. </span></li> </ul> </li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Design and deliver technical training to drive program performance and quality</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support program staff in trade ally management specific to technical implementation</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform community outreach activities and other program related efforts as needed</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Work cooperatively with the program management team to deliver program services in a timely, efficient, and thorough manner </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Be held accountable for timeliness, thoroughness, quality, and customer satisfaction of all sites to which they provide services as well as their personal productivity</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Report to, and is responsible for carrying out the instructions and directions of the program management team</span></li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">The Weatherization Technical Specialist’s core responsibility is to complete installation of program measures and complete delivery of appropriate services to the sites assigned to them</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Complete the work plan in a fashion to meet program productivity and quality objectives</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Document all work performed including thorough site diagnostics, installation barriers, and energy savings measures installed</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Communicate with the program management team as needed to complete work plan as documented</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Identify circumstances to the program management team where work plan or site conditions conflict with program objectives and guidelines</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Track, in coordination with the program management team all assigned jobs to ensure timely completion</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ensure required inventory is obtained and delivered for all required site work</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform quality control of all measures being installed</span></li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Professional Skills</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Coordinate completion of all field paperwork to ensure all work is completed accurately and turned in a timely fashion</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform field resolutions of customer complaints as directed by the program management team</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Provide thorough customer education on work performed and next steps, detailing best available options</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Lead field implementation manual development and management</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Provide direct training and mentorship on program installation expectations and best practices to trade ally field staff and principals</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Participate in outreach activities such as tabling to educate and sign up customers for available energy efficiency programs</span></li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Relevant Experience</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Minimum 1 years’ experience implementing weatherization measures preferred</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">High school degree, or equivalent </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">BPI certification preferred</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Customer service experience preferred</span></li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Work Environment</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Maintain a valid driver’s license </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Carry all needed tools, equipment, and materials in vehicle to perform all technician duties</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Travel to all areas of service territory as required</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Participate in on-going trainings as directed</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Other duties as assigned.</span></li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Equal Employment Opportunity (EEO)</b></H2> </div><div><p>Honeywell is an equal opportunity employer</p></div></div></div>