About this role
<p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong><span style="font-family:'Adelle BS Office'">Role:</span></strong><span style="font-family:'Adelle BS Office'"> Store Manager <br><strong>Location:</strong> Christiana Mall | Newark, DE<br><strong>Salary: </strong>Starting at $60,000.00 + Bonus<br><strong>Reports to:</strong> District Manager</span></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong><span style="font-family:'Adelle BS Office'">Why Join JACK & JONES?</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">At JACK & JONES, we believe great retail starts with great leadership.</span></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">As a Store Manager, you’ll take ownership of a high-volume store, leading your team to deliver strong results while creating an environment where people feel motivated, supported, and inspired.</span></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">You’ll be part of a brand that combines denim heritage with a fast-paced, trend-driven mindset, backed by the scale and opportunities of a global fashion group. Here, you don’t just manage a store—you build a business, develop talent, and shape the customer experience every day.</span></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"> </p><p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">WHAT WE OFFER: </span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Competitive salary + performance-based bonus </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Comprehensive benefits package (medical, dental, vision) </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Generous paid time off + personal days </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Employee discount across BESTSELLER brands </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Opportunity to grow within a renowned global company expanding in the US market </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Play a key role in building and scaling JACK & JONES in a high-growth environment </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Exposure to high-volume retail operations with full ownership at store level </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Opportunities to lead new store openings, projects, and cross-functional initiatives </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Access to ongoing leadership development and international career opportunities </span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">Lead the Business. Build the Team. Drive Results.</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><span style="font-family:'Adelle BS Office'">We’re looking for a strong retail leader to take full ownership of our<strong> Christiana Mall</strong> location—someone who thrives in a fast-paced environment and knows how to turn strategy into results.</span></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">WHAT YOU’LL BE RESPONSIBLE FOR: </span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><span style="font-family:'Adelle BS Office'">As Store Manager, you are the leader and commercial driver of your store, with full accountability for performance, people, and operations.</span></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">Leadership & Team Development</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Lead, coach, and develop a team of 7–15 colleagues, building a strong and engaged store culture </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Conduct regular performance conversations, feedback, and development planning </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Set clear expectations and drive accountability across the team </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Ensure company policies, procedures, and values are consistently followed </span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">Commercial Performance & Sales</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Own and drive key KPIs including sales, conversion, ATV, UPT, and profitability </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Analyze performance and implement action plans to improve results </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Ensure delivery of exceptional customer service and strong selling behaviors </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Maintain high standards in visual merchandising and product presentation </span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">Operations & Store Management</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Oversee all day-to-day store operations, including scheduling, inventory, and stock flow </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Ensure efficient execution of store opening/closing procedures and operational processes </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Maintain a clean, organized, and customer-ready store environment </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Manage store communication and ensure timely follow-up on business needs </span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">Recruitment & Talent Development</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Lead end-to-end recruitment, including interviews and hiring decisions </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Deliver structured onboarding and training to new team members </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Build a strong internal talent pipeline and support team progression </span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">Compliance, Loss Prevention & Safety</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Ensure compliance with all company policies, procedures, and operational standards </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Maintain strong loss prevention practices, including cash and inventory control </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Lead and uphold Health & Safety standards, ensuring a safe environment for team and customers </span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">WHO YOU ARE:</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">2–5+ years of experience as a Store Manager or high-performing Assistant Manager in a high-volume retail environment </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Proven track record of driving sales performance and achieving KPIs </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Strong leadership skills with experience in coaching, performance management, and team development </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Experience managing recruitment, onboarding, and employee development </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Highly commercially minded, with the ability to analyze data and take decisive action </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Strong operational and organizational skills, with experience managing store processes and compliance </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Hands-on, solutions-oriented, and comfortable working in a fast-paced environment </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Passionate about fashion, trends, and delivering great customer experiences </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">Experience with brands such as Zara, H&M, Uniqlo, or similar is considered an asset </span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"><strong><span style="font-family:'Adelle BS Office'">INTERESTED:</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Cambria, serif;line-height:115%"> </p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:'Adelle BS Office'">Interested? Apply now, we interview on an ongoing basis, so don’t miss out! We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit </span><a href="http://www.about.bestseller.com"><span style="font-size:11.0pt;font-family:'Adelle BS Office'">www.about.bestseller.com</span></a><span style="font-size:11.0pt;font-family:'Adelle BS Office'">.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p><p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><strong><span style="font-family:'Adelle BS Office'">About JACK & JONES</span></strong></p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:'Adelle BS Office'">JACK & JONES is high-quality fashion for young men. Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally. With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.</span></p>