About this role
Role Summary: This role would support the HRBP Senior Director/Director/Senior Manager to execute the Talent Strategy for the respective BU/Function &/or country including organization design and restructuring, workforce KPIs for org shape, hiring,headcount, location and skills advising on region- and country- specific requirements for a successful implementation.
What you get to do in this role:
Enable and support BU/Function leaders & people managers in specific BU/Function of medium complexity &/or region to bring ServiceNow values and People Pact to life.Support HRBP leadership to assist with driving initiatives at scale that are aligned to the BU or Regional Strategy.Design and deliver HR programs and policies in functionally and regionally as relevantDevelop and execute action plans for the respective BU/ function&/or region to drive improvement in employee engagementProvide HR policy, process and/or program advice and coaching to employees and managersDrive rhythm of business processes (e.g Performance Management, ACR’s, talent review) in a specific BU/Function &/or country including acting as a local contact for implementation of prioritized initiatives, high impact programs and products where country nuance is required.Support HRBP Senior Director /Director / Senior Manager on Org Design initiatives and ensure business rationale for the Re-org meets legal needs, this would also include briefing leaders on country specific processes and negotiating severance terms with employeesSupport acquired entities with initial onboarding and offboarding activities as neededSupport people managers and employees (up to 1,000*) – e.g., via conducting regular check-in meetings with people managers in critical roles and assisting people managers and employees with complex activitiesAdvise people managers on nuanced employee needs including advising on regulatory requirementsContinuously innovate and optimize processes and products and help drive seamless service delivery for employees and managers including the creation of local or regional policies with the necessary COEsPartner with employee relations to address employee grievances, performance cases, workplace disputes, compliance issues & other sensitive matters.Provide escalated assistance to Global People ticketing team to resolve complex HR inquiriesAct as a culture champion, regionally and functionally, working with leaders /managers to drive high-levels of engagement. To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Must have a minimum of 5-8 years of direct client facing HR generalist or HR Business Partner experience.Excellent interpersonal, facilitation, communication, presentation and negotiation skillsAbility to form relationships with the business as a known trusted advisorAbility to manage own time and workload, juggling conflicting prioritiesKnowledge of HR programs and processes (e.g., performance management, talent reviews, compensation reviews etc)Ability to work effectively under pressure in a fast-paced environmentPossess confidence in handling ambiguous and fluid situationsUse data to draw insights to create a targeted self-driven action plan to support talent strategyGood understanding of cultural and geographical differences and practicesKnowledge of local legislation and policy interpretation to ensure compliancePreference for candidates that have a HR certification.Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Excellent interpersonal, facilitation, communication, presentation and negotiation skills
JV22
Work Personas
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Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
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