Operational Support Lead - LAX (Los Angeles, California, US) @ Worldwide Flight Services, Inc.

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">The Operation Support Lead reports directly to the Operation Support Manager and is responsible for all aspects of the Operation Support Coordinator.</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">The maintenance of a satisfactory quantity and quality of work safety, apportioning and scheduling assigned work, observing and analyzing the methods used and the results achieved, bring problems to the attention of the Operation Support Manager and assist management in the utilization of tools, equipment and materials. The Lead Agent will be a crucial supporting role in all aspects of import/export cargo matters.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Excellent written and oral communication skills</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Minimum typing speed of 30 WMP and the ability to learn PC skills and apply knowledge to learn PC skills and apply knowledge.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Address and adapt to on job situations that require immediate resolution</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Review OST-Coordinator routine reports and correspondence, assist/finalize improvement analysis reports before submitting to OST-Manager</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Enforce company’s Standard Operating Procedures and policies</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Assure proper compliance with local and international laws and regulations</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Follow Dangerous Goods Requirements and Regulation</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Coordinate and delegate project assignments with OST-Coordinator</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Perform hands on training to improve efficiency/effectiveness for all import/export cargo functions</span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">HS Diploma, GED or Equivalent.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must be at least 18 years of age if position requires driving cargo handling equipment.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must have a valid driver&apos;s license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.</span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Previous lead experience helpful.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Knowledge of company operations</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to read, write, fluently speak and understand the English language.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Knowledge of Worldwide Flight Services Rules and Regulations.</span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to lift up to 70 lbs.</span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks &amp; Benefits</b></H2> </div><div><ul><li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>