About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><div> <p><span>The Air Logistics Senior Manager Express Operations will be responsible for the management of warehouse operations and airport ramp operations while also working with internal and external executive-level contract partners to ensure efficient handling of Express packages. This is a cross-dock operation; our role is to facilitate daily throughput of packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft. The Air Logistics Senior Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first. This role is a hands-on role in moving packages throughout the facility and works with the team to ensure that customer satisfaction, safety, security, quality exceed standards for their assigned shift. Our Air Logistics Senior Manager will also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation.</span><span> </span></p> </div> <div> <p><span> </span></p> </div> <div> <p><span>Curious to learn more about us and what we do, click on the link here: </span><span> </span></p> </div> <div> <p><a href="https://youtu.be/YP1dUqazgC0?si=yKNRD6GIFfQP39_I" target="_blank" rel="noreferrer noopener"><span>https://youtu.be/YP1dUqazgC0?si=yKNRD6GIFfQP39_I</span></a><span> </span></p> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li> <p><span style="font-family:'times new roman', times, sans-serif">Lead, organize, and support staff to foster a culture of teamwork, motivation, accountability, and pride within a diverse, multicultural environment.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Develop future leaders by coaching managers and supervisors in effective leadership and operational management skills.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Oversee staff performance to meet business needs and ensure compliance with carrier Service Level Agreement standards.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Ensure operational leaders properly guide Ramp Agents and Warehouse Agents in adhering to all safety rules, procedures, and established standards.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Support employee relations efforts, including conflict resolution, performance evaluations, counseling input, and termination recommendations.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Maintain strict compliance with Airport Police, TSA, USCBP, and FAA security regulations; challenge any individual without proper airport identification in WFS facilities or Airport Operational Areas (AOA).</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Prepare and deliver operational reports, including weekly, monthly, and ad hoc data as required.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Complete injury and damage reports in accordance with company and regulatory requirements.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Ensure post-accident and post-injury testing is conducted when required.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Assist customer representatives by providing data and documentation for compliance reporting and audits.</span></p> </li> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif">Maintain required employment records and coordinate mandatory airport-related appointments, including badge renewals, USCBP interviews, and other government‑required meetings.</span></p> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif;color:black">Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Airline/Logistics/Transportation experience preferred</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">5 years of leadership and management experience required</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Must possess leadership skills with the ability to train and develop personnel</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Must be able to continually respond to and prioritize within a fluid work environment</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">Must have ability to work across the 24/7 schedule based on the needs of the business</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">English proficiency (e.g., reading, writing, speaking, listening)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Mental abilities (e.g., visual observation and identification, mental rotation)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Interpersonal skills (e.g., customer service, dependability)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Work values (e.g., responsibility, honesty, integrity)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Physical abilities (e.g., lifting and carrying freight weighing up to 75 lbs., bending, reaching, stooping, squatting, standing, walking, and identifying objects)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Basic use of office equipment (copier, fax, calculator, point of service/POS system)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Computer literate with proficient use of software and/or computer programs (MS Office, Kronos)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Knowledge of advanced arithmetic and mathematics</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Knowledge of airline codes, prefixes, common cargo abbreviations</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Comprehension of airway bill</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Attention to detail</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Ability to prepare written documents, communications, and counseling notices</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Ability to follow instructions from the Terminal Manager and customer(s)</span></span></li> <li style="text-align:justify;font-size:12.0pt"><span style="font-size:12.0pt"><span style="font-family:Times New Roman, Times, serif">Ability to act in a managerial position and give direction to Supervisors</span></span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Times New Roman', serif">Ability to lift up to 50 lbs.</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Times New Roman', serif">Ability to work indoors and outdoors in a variety of temperatures, rain, wind, hot and cold weather</span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Times New Roman', serif">Ability to stand for an entire shift and move long distances across our facilities</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks and Benefits</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><em><span style="font-family:'Times New Roman', serif;color:black;background-color:white">Want your pay in advance? All team members can access up to 50% of earned wages when you need them through the Daily Pay</span></em></strong><strong><span style="font-family:'Times New Roman', serif;color:black;background-color:white"> app!</span></strong></span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><em><span style="font-family:'Times New Roman', serif">Are you a top performer who thrives on recognition? </span></em></strong><span style="font-family:'Times New Roman', serif">On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><em><span style="font-family:'Times New Roman', serif">Need quality medical care? </span></em></strong><span style="font-family:'Times New Roman', serif">Multiple options for both full and part-time employees!</span></span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><em><span style="font-family:'Times New Roman', serif">Want WFS Employee Extras? </span></em></strong><span style="font-family:'Times New Roman', serif">Travel Discounts, Pet insurance, Discount Shopping & More!</span></span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><em><span style="font-family:'Times New Roman', serif">Looking to stay healthy and improve your life? </span></em></strong><span style="font-family:'Times New Roman', serif">Wellness Programs offered to all employees!</span></span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><em><span style="font-family:'Times New Roman', serif">Want to invest in your future? </span></em></strong><span style="font-family:'Times New Roman', serif">401k program offered with company match!</span></span></li> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><em><span style="font-family:'Times New Roman', serif">Looking to grow and have a career with us? </span></em></strong><span style="font-family:'Times New Roman', serif">Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Times New Roman', serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></li> </ul></div></div></div>