About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p style="text-align:justify"><span style="font-family:'times new roman', times, sans-serif">The Air Logistics Senior Manager Express Operations will be responsible for the management of warehouse operations and airport ramp operations while also working with internal and external executive-level contract partners to ensure efficient handling of Express packages. This is a cross-dock operation; our role is to facilitate daily throughput of packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft. The Air Logistics Senior Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first. This role is a hands-on role in moving packages throughout the facility and works with the team to ensure that customer satisfaction, safety, security, quality exceed standards for their assigned shift. Our Air Logistics Senior Manager will also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation.</span></p> <p style="text-align:justify"> </p> <div> <p><span style="font-family:'times new roman', times, sans-serif"><span>Curious to learn more about us and what we do, click on the link here.: </span><span> </span></span></p> </div> <div> <p><span style="font-family:'times new roman', times, sans-serif"><a href="https://youtu.be/IO-hfiM-buo" target="_blank" rel="noreferrer noopener"><span>https://youtu.be/IO-hfiM-buo</span></a></span></p> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Develop next level leaders and managers in both leadership and management skills</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ensure operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place. Wear a safety vest at all times while working, walking, or operating equipment within a Worldwide Flight Services warehouse.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Participate in recruiting activities, interviewing candidates and making hiring decisions.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Demonstrate diligence required to maintain security under Minneapolis St-Paul International Airport (MSP), Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA). Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must complete injury reports and damage reports as required.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Authorize/ensure post-accident and post-injury testing is done as required.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Assist customer representatives in providing information and data for various compliance reports and audits.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.</span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Bachelors Required.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Airline/Logistics/Transportation experience preferred</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">5 years of leadership and management experience required</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must possess leadership skills with the ability to train and develop personnel.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must be able to continually respond to and prioritize within a fluid work environment.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must have ability to work across the 24/7 schedule based on the needs of the business.</span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">English proficiency (e.g., reading, writing, speaking, listening)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Mental abilities (e.g., visual observation and identification, mental rotation)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Interpersonal skills (e.g., customer service, dependability)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Work values (e.g., responsibility, honesty, integrity)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Physical abilities (e.g., lifting and carrying freight weighing up to 75 lbs., bending, reaching, stooping, squatting, standing, walking, and identifying objects)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Basic use of office equipment (copier, fax, calculator, point of service/POS system)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Computer literate with proficient use of software and/or computer programs (MS Office, SAP)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Knowledge of advanced arithmetic and mathematics</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Knowledge of airline codes, prefixes, common cargo abbreviations</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Comprehension of airway bill</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Attention to detail</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to prepare written documents, communications, and counseling notices</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to follow instructions from the General Manager and customer(s)</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to act in a managerial position and give direction to Supervisors</span></span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><div> <ul style="list-style-type:disc"> <li> <p><span style="font-family:'times new roman', times, sans-serif"><span>Ability to lift up to 50 lbs.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif"><span>Ability to work indoors and outdoors in a variety of temperatures, rain, wind, hot and cold weather</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif"> <p><span style="font-family:'times new roman', times, sans-serif"><span>Ability to stand for an entire shift and move long distances across our facilities</span><span> </span></span></p> </li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks & Benefits</b></H2> </div><div><ul><li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping & More!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>