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Station Performance Manager (TOL) (Toledo, Ohio, US) @ Worldwide Flight Services, Inc.

Toledo, Ohio, USOnsiteFull-time
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About this role

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">This position will lead the Gateway Facility Administration team. In addition to supporting the recruiting and on-boarding of the new employee, this position will also lead the employee experience within the gateway. This role will liaison with the appropriate corporate HR departments to maximize the employee experience, lead and direct local initiatives designed to enhance and celebrate the employee experience while also fostering attendance accountability with the individual employee. </span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Reviews and audits employee personal data in timekeeping system for accuracy and correction. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Shaping employee experience through collaboration with stakeholders with respect to attendance and performance. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Manage performance evaluations for hourly associates through new hire benchmarks and yearly thereafter. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Manages the gateway matrix to insure data integrity and accuracy. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Responsible for auditing data flow for processes related to the onboarding, change of status </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">and terminations with the ability of analyzing data, identifying variances. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">In coordination with the recruitment team, ensure a consistent process flow of new hire onboarding </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Manage system access, setup and reporting including new hire training of system use. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Works with compensation, payroll and HRIS teams to update system and maintain consistency with </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">employee data. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Supervises work of the facility administration team ensuring accurate data input and timely pay. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Leads employee accountability discussions for attendance performance. </span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Bachelor&apos;s degree or prior work experience that compliments this role</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Prior experience leading a team of 3-5 members</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Effective written and verbal communication skills </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Organizational skills </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Self-motivated </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Sound judgement and problem-solving skills </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">High levels of integrity, professionalism and discretion </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Familiarity with MS Office suite </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Proficient in Excel, pivot tables, VLOOKUP </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"> Open minded to multi-cultural norms and able to clearly communicate policy and expectations </span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Flexible to be available to accommodate a 24/7 operation </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Remote working opportunities will be minimal in this role </span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks &amp; Benefits</b></H2> </div><div><ul><li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>

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