About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style=""><span style="">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Compensation </b></H2> </div><div><p>Pay Rate: $26.68 Full Time</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Job Summary</b></H2> </div><div><p style="text-align:justify"><span style=""><span style="">The Ramp Services Supervisor oversees and coordinates ramp services operations, ensuring compliance with safety, security, and company standards. Manages staffing, training, and performance, including hiring, coaching, and disciplinary actions. Maintains communication with airport officials and customers, monitors work quality, enforces TSA regulations, and ensures budgetary adherence. Promotes a respectful and equitable work environment while upholding operational excellence.</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul style="margin-bottom:11.0px"> <li><span style=""><span style="">Manage, coordinate, and control airport activities for ramp services functions.</span></span></li> <li><span style=""><span style="">Monitor the quantity and quality of work performance within assigned areas.</span></span></li> <li><span style=""><span style="">Direct personnel, oversee staffing requirements, and provide input on hiring, training, coaching, counseling, and termination of subordinates.</span></span></li> <li><span style=""><span style="">Ensure compliance with company rules, standards, and contractual agreements.</span></span></li> <li><span style=""><span style="">Monitor and enforce budgetary controls and manning requirements.</span></span></li> <li><span style=""><span style="">Communicate with Airport Board officials and individual customers as needed.</span></span></li> <li><span style=""><span style="">Proactively supervise employees to maintain high standards of customer satisfaction, safety, security, quality, and employee relations.</span></span></li> <li><span style=""><span style="">Maintain operations in compliance with corporate security programs and TSA regulations.</span></span></li> <li><span style=""><span style="">Conduct required company audits to ensure continuity and compliance.</span></span></li> <li><span style=""><span style="">Implement and clarify the site-specific security plan, ensuring all staff have proper ID badges.</span></span></li> <li><span style=""><span style="">Promote a respectful and equitable work environment for employees, customers, vendors, and third parties.</span></span></li> <li><span style=""><span style="">Ensure all staff follow safety and operational standards, and address passenger or operational concerns professionally.</span></span></li> <li><span style=""><span style="">Coordinate with all departments to meet operational needs, including catering, fueling, and maintenance.</span></span></li> <li><span style=""><span style="">Represent the company in assigned capacities.</span></span></li> <li><span style=""><span style="">Regularly report to work and meet job expectations.</span></span></li> <li><span style=""><span style="">Demonstrate strong analytical, mathematical, and problem-solving abilities.</span></span></li> <li><span style=""><span style="">Interpret technical instructions and adapt to various abstract and concrete challenges.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li style="text-align:justify"><span style=""><span style="">Must have High school diploma or GED</span></span></li> <li style="text-align:justify"><span style=""><span style="">2-3 years of experience in ramp operations or ground handling.</span></span></li> <li style="text-align:justify"><span style=""><span style="">Ability to read, write, speak, and understand English. </span></span></li> <li style="text-align:justify"><span style=""><span style="">Strong leadership, communication, problem-solving, and knowledge of ramp operations.</span></span></li> <li style="text-align:justify"><span style=""><span style="">Must be able to work a flexible schedule, including nights, weekends, and holidays.</span></span></li> <li style="text-align:justify"><span style=""><span style="">Must have and maintain a valid US Driver's License</span></span></li> <li style="text-align:justify"><span style=""><span style="">Ability to hold and maintain an Airport Badge</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li style="text-align:justify"><span style=""><span style="">Prior leadership or supervisory experience</span></span></li> <li style="text-align:justify"><span style=""><span style="">Strong team management and problem-solving skills.</span></span></li> <li><span style=""><span style="">Strong verbal/written skills to resolve issues quickly.</span></span></li> <li><span style=""><span style="">Knowledge of FAA, TSA, and airline regulations.</span></span></li> <li><span style=""><span style="">Ability to multitask under pressure in a fast-paced environment.</span></span></li> <li style="text-align:justify"><span style=""><span style="">Ability to write routine reports and correspondence.</span></span></li> <li style="text-align:justify"><span style=""><span style="">Understanding of passenger and airline service expectations.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul> <li style="text-align:justify"><span style=""><span style="">Ability to lift up to 70 lbs.</span></span></li> <li style="text-align:justify"><span style=""><span style="">Work in a high noise level environment.</span></span></li> <li style="text-align:justify"><span style="">Willingness to work outdoors in various weather conditions.</span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Perks & Benefits</b></H2> </div><div><ul><li><span style=""><span style=""><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style=""><span style=""><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style=""><span style=""><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style=""><span style=""><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping & More!</span></span></li> <li><span style=""><span style=""><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style=""><span style=""><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style=""><span style=""><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style=""><span style="">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>