About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style=""><span style="">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style=""><span style="">The Regional Manager oversees multi-location ground operations, ensuring safe, efficient and compliant service delivery through strategic leadership and coordination with local teams. This role is responsible for financial performance, operational standards, regulatory compliance, and customer satisfaction across the assigned region, while actively collaborating with airport authorities, internal leadership and security teams. </span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li><span style=""><span style="">Provide leadership to General Managers and operational teams across multiple stations</span></span></li> <li><span style=""><span style="">Oversee station operations to ensure efficient use of equipment, facilities, and personnel</span></span></li> <li><span style=""><span style="">Analyze operational and financial data to drive profitability and performance</span></span></li> <li><span style=""><span style="">Develop and enforce company policies, safety rules, and compliance with TSA, FAA, CBP, and local regulations</span></span></li> <li><span style=""><span style="">Approve and monitor capital expenditures, equipment procurement, and site security plans </span></span></li> <li><span style=""><span style="">Partner with upper management on strategic planning and policy development</span></span></li> <li><span style=""><span style="">Investigate and resolve internal and external complaints</span></span></li> <li><span style=""><span style="">Support business development and customer relationship efforts within the region</span></span></li> <li><span style=""><span style="">Oversee security compliance, audits, and corrective actions in coordination with corporate security teams</span></span></li> <li><span style=""><span style="">Promote a fair, respectful, and inclusive workplace environment</span></span></li> <li><span style=""><span style="">Maintain accurate reporting, respond to inquiries from regulatory bodies, and ensure ongoing operational compliance</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li><span style=""><span style="">7+ years of leadership experience in ground handling, logistics, or related field; 3+ years managing multi-site operations</span></span></li> <li><span style=""><span style="">Bachelor's degree in Business, Aviation, or related field, or equivalent experience </span></span></li> <li><span style=""><span style="">Strong knowledge of TSA, FAA, CBP, and airport regulations</span></span></li> <li><span style=""><span style="">Proven ability to lead teams, manage budgets, and drive performance across locations </span></span></li> <li><span style=""><span style="">Proficient in Microsoft Office and data analysis </span></span></li> <li><span style=""><span style="">Excellent communication, problem-solving, and decision making skills</span></span></li> <li><span style=""><span style="">Ability to travel domestically up to 75%; valid drivers license required</span></span></li> <li><span style=""><span style="">Must pass background checks and obtain airport security clearance </span></span></li> <li><span style=""><span style="">Authorized to work in the U.S. without sponsorship</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li><span style=""><span style="">Ability to manage and motivate personnel. </span></span></li> <li><span style=""><span style="">Ability to read, write, fluently speak, and understand the English language.</span></span></li> <li><span style=""><span style="">Must have strong organizational skills, written and verbal communication skills. </span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul> <li><span style=""><span style="">Master's degree in Business, Aviation, or related field</span></span></li> <li><span style=""><span style="">Experience in unionized environments </span></span></li> <li><span style=""><span style="">Formal training or certification in operations management or safety compliance </span></span></li> <li><span style=""><span style="">Working knowledge of airport security systems and contract negotiations </span></span></li> <li><span style=""><span style="">Experience collaborating with government agencies and airport authorities</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Perks & Benefits</b></H2> </div><div><ul><li><span style=""><span style=""><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style=""><span style=""><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style=""><span style=""><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style=""><span style=""><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping & More!</span></span></li> <li><span style=""><span style=""><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style=""><span style=""><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style=""><span style=""><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style=""><span style="">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>