About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style="font-family:'times new roman', times, sans-serif">The HR Manager will lead Human Resource functions for assigned stations with direction and support from the Regional HR Director and partnership with the Corporate HR functions. This role is responsible for partnering with field operations leaders, front-line employees and other HR functions to ensure the station’s culture and performance align with company objectives. The HR Manager job duties include employee and labor relations, leading and supporting complex investigations, talent and performance management, and HR administration. This position reports to the Regional HR Director.</span></p> <p><span style="font-family:'times new roman', times, sans-serif">This position can be located in Newark, Philadelphia or Pittsburg Airport areas.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Builds relationships with regional operations leadership team to understand the business needs and talent requirements to meet the organizations goals.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Provides advice and counsel station leadership on policy and/or collective bargaining agreement interpretation, FLSA, FMLA, ADA, reasonable accommodations, etc.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Leads the investigative process related to employee matters. This includes conducting fact finding investigations related to any EEO type charges including developing position statements and providing guidance to operational leaders with developing and reviewing charges in discipline/discharge matter.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Partners with the Talent Acquisition team to provide field support in the recruitment initiatives of the region, collaborates with departmental managers to forecast staffing needs and understand skills and competencies required for openings.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Provides field support for learning & development programs and initiatives, in partnership with Talent Development.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Provides field support for the performance management process through the tools and direction provided by Talent Development, including goal setting, constructive feedback and timely performance evaluations.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Collaborate with HR functions to support change management strategies related to the implementation of major initiatives.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Maintains compliance and knowledge of labor and employment laws, regulations including trends, best practices, and regulatory changes.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Performs other duties as assigned.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Skills</b></H2> </div><div><ul> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Excellent verbal and written communication skills, including the ability to facilitate discussions and/or present to large groups.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Excellent interpersonal, negotiation, and conflict resolution skills.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Excellent organizational skills and attention to detail.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Ability to identify trends and measure results using data, insight, critical thinking and strategic problem-solving skills</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Ability to prioritize tasks and to delegate them when appropriate.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Ability to act with integrity, professionalism, and confidentiality.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Experience working in a multicultural, diverse environment.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Ability to successfully partner with leaders at all levels.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Thorough knowledge of employment-related laws and regulations.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Proficient with Microsoft Office Suite or related software.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Proficient with or the ability to quickly learn the organization’s HRIS and TM systems.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Ability to travel overnight on short notice.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Prolonged periods of sitting at a desk and working on a computer.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Must be able to lift 15 pounds at times.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Must be able to access and navigate each department at the organization’s facilities</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Experience</b></H2> </div><div><ul> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Bachelor’s degree in Human Resources, Business Administration, or related field</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">7+ years’ HR Generalist, HR business Partner experience.</span></li> </ul> <p style="font-family:'times new roman', times, sans-serif"> </p> <p style="font-family:'times new roman', times, sans-serif"><strong><span style="font-family:'times new roman', times, sans-serif">Preferred Experience</span></strong></p> <ul> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">HR Leadership Experience</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Prior experience in logistics, distribution, manufacturing, retail or other related environment.</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">Experience in a unionized environment</span></li> <li style="font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif">SHRM-CP, PHR, or SHRM-SCP, SPHR</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul> <li style="font-family:'times new roman', times, sans-serif;font-size:12.0pt"><span style="font-family:'times new roman', times, sans-serif;font-size:12.0pt">Works in a standard office environment with frequent computer and phone use.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:12.0pt"><span style="font-family:'times new roman', times, sans-serif;font-size:12.0pt">Must be able to travel at short notice and regularly (up to 25%) to operational sites—including warehouses, cargo terminals, ramp areas, and station locations—for investigations, meetings, and training.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:12.0pt"><span style="font-family:'times new roman', times, sans-serif;font-size:12.0pt">Ability to walk through large facilities and navigate stairs, uneven surfaces, and noisy operational areas.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:12.0pt"><span style="font-family:'times new roman', times, sans-serif;font-size:12.0pt">May require flexible hours to support urgent employee relations matters or time-sensitive investigations.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:12.0pt"><span style="font-family:'times new roman', times, sans-serif;font-size:12.0pt">Prolonged periods of sitting, standing, interviewing, and document review.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:12.0pt"><span style="font-family:'times new roman', times, sans-serif;font-size:12.0pt">Must maintain strong visual and auditory acuity to conduct interviews, assess environments, and review detailed documentation.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:12.0pt"><span style="font-family:'times new roman', times, sans-serif;font-size:12.0pt">Ability to lift up to 35 pounds (files, laptop equipment, or related materials) as needed.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks & Benefits</b></H2> </div><div><ul type="disc"> <li style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><strong><em>Want your pay in advance? </em></strong> Access your pay when you need it through DailyPay app!</span></li> <li style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><strong><em>Are you a top performer who thrives on recognition? </em></strong> On the spot awards offered through the Awardco Platform including gift cards and more!</span></li> <li style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><strong><em>Need quality medical care? </em></strong> Multiple options for both full and part-time employees!</span></li> <li style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><strong><em>Want WFS Employee Extras? </em></strong>Travel Discounts, Pet insurance, Discount Shopping & More!</span></li> <li style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><strong><em>Looking to stay healthy and improve your life? </em></strong>Wellness Programs offered to all employees!</span></li> <li style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><strong><em>Want to invest in your future? </em></strong>401k program offered!</span></li> <li style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif"><strong><em>Looking to grow and have a career with us? </em></strong> Opportunity for Internal Mobility and transfers available!</span></li> </ul> <p> </p> <p><span style="font-size:12.0pt;font-family:'times new roman', times, sans-serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></p></div></div></div>