About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">The Ramp Service Manager on Duty (MOD) oversees daily operations related to below-wing (aircraft ground handling) activities. This role ensures safe, efficient, and timely handling of flights, passengers, and baggage while maintaining high standards of customer service and compliance with all regulatory and company requirements. The MOD coordinates with internal teams, airline partners, and airport authorities to resolve operational challenges in real-time. Strong leadership, communication, and problem-solving skills are essential to ensure smooth shift operations and a positive travel experience for passengers.<br></span></span></p> <p> </p> <p><strong><span style="font-size:14.0px"><span style="font-family:'Times New Roman', Times, serif">Compensation Rate: $70,000.00 per year</span></span></strong></p> <p><strong><span style="font-size:14.0px"><span style="font-family:'Times New Roman', Times, serif">Employment Status: Full-Time/Salary</span></span></strong></p> <p><strong><span style="font-size:14.0px"><span style="font-family:'Times New Roman', Times, serif">Account Designation: Allegiant Air</span></span></strong></p> <p><strong><span style="font-size:14.0px"><span style="font-family:'Times New Roman', Times, serif">Watch Our Team in Action: <a title="" href="https://youtu.be/U4jJuNE45Bs?si=aH3cO5WpVy9xHdBb" target="_self">Day In The Life Ground Handling - Ramp Services</a></span></span></strong></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Oversee ramp operations, including aircraft marshaling, baggage handling, and loading/unloading. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Coordinate with ground crews to ensure safe, on-time aircraft turnaround.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Monitor GSE (Ground Support Equipment) usage and maintenance.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Manage irregular operations such as aircraft diversions, mechanical issues, or weather disruptions.</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Act as the primary decision-maker and point of contact during the shift.</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Conduct shift debriefings for operational staff. </span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Maintain clear communication between departments and with airline partners. </span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Complete operational reports and incident documentation as needed.</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Train, coach, and mentor frontline supervisors and staff. </span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Maintain a safe work environment and participate in required safety audits. </span></span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">3 years of experience in ground operations or ramp services, with at least 1 year in a supervisory or leadership role.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">High school diploma or equivalent; bachelor’s degree in aviation, logistics, or a related field preferred.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Understanding of ramp operations, safety protocols, and FAA regulations.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Strong leadership, communication, and problem-solving skills. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Valid driver’s license; ability to obtain airport security badge.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to work irregular hours, including weekends and holidays.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Proven leadership in managing teams in fast-paced environments.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Knowledge of ground service equipment and ramp management software.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to resolve operational issues efficiently and effectively. </span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Strong interpersonal skills to interact with diverse teams and external stakeholders.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Additional certifications in aviation or safety management.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><div> <ul> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Ability to lift up to 50 lbs.</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Ability to work in varying weather conditions (hot, cold, rain, etc.).</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Ability to stand, walk, bend, kneel, and climb for extended periods.</span></span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><span>Ability to work in a high-noise environment with appropriate protective gear.</span></span></span></li> </ul> </div> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks & Benefits</b></H2> </div><div><ul><li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping & More!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>