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VP, Principal I, Test Manager (Agency Loan) (JRI-6779) (Singapore) @ Sumitomo Mitsui Banking Corporation

SingaporeOnsiteFull-time
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<p>The Japan Research Institute (JRI) Limited is a subsidiary of Sumitomo Mitsui Banking Corporation (SMBC) Group. SMBC Group is a Tokyo-based bank holding company that is ranked among the largest 25 banks globally by assets under management. JRI provides comprehensive, highly value-added information services through the coordinated application of its 3 functions i.e. information systems, consulting and think-tank. As a system integrator, JRI offers services in IT strategy planning, implementation and outsourcing to a broad range of industries and activities. JRI Singapore currently supports the overall IT functions of Sumitomo Mitsui Banking Corporation (SMBC) in the Asia Pacific region. </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Responsibilities</strong></span></p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline">Planning</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Plan for quality assurance activities with timelines and effort estimates. Manage resources to support testing demand.</span></li> </ul> <p style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline">Requirements gathering</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To discuss and work with SA &amp; Dev teams or SMBC to understand the testing requirements to determine the testing coverage and collect sample test data (if available).</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline">Documentation</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Review documentations created by QA team leader, Senior System Analyst or vendor to ensure quality.</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline">Testing and tracking</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Tracking testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline">People management</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Provide<strong> </strong>guidance and mentorship to the team and ensure process and compliance is met.<strong> </strong>Provide direction, support and set performance goals to the team. Timely escalate issues to PM.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support on hiring matters such as interviews where required.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Onboard new joiners </span><span style="font-family:arial, helvetica, sans-serif">to their roles.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Coach and guide team members on their jobs.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Manage and motivate team performance, guided by performance management framework.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Engage team members to identify and support them on their career aspirations and development plans.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline"><span style="font-family:arial, helvetica, sans-serif">Test Strategy &amp; Planning</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Define the overall test strategy (manual, automation, performance, security, UAT and required other type of test).</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Create and maintain the Test Plan, including scope, timelines, resources, tools, and risks.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Decide test entry/exit criteria and quality gates.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline"><span style="font-family:arial, helvetica, sans-serif">Test Execution &amp; Control</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure test cases are designed, reviewed, and executed effectively.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Monitor testing progress against plan and adjust as needed.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure defect lifecycle is followed correctly (logging, triage, retesting, closure).</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline"><span style="font-family:arial, helvetica, sans-serif">Defect &amp; Risk Management</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Facilitate defect triage meetings with development and stakeholders.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Assess quality risks and communicate their impact clearly.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure high-severity defects are resolved or mitigated before release.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline"><span style="font-family:arial, helvetica, sans-serif">Stakeholder &amp; Cross-Team Communication</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Act as the primary point of contact for testing.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Communicate testing status, risks, and quality metrics to stakeholders</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Assist management for go/no-go release decisions with providing the analysis.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="text-decoration:underline"><span style="font-family:arial, helvetica, sans-serif">Test Metrics &amp; Reporting</span></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Define and track key quality metrics such as t</span><span style="font-family:arial, helvetica, sans-serif">est coverage, d</span><span style="font-family:arial, helvetica, sans-serif">efect density, d</span><span style="font-family:arial, helvetica, sans-serif">efect leakage, t</span><span style="font-family:arial, helvetica, sans-serif">est execution progress and p</span><span style="font-family:arial, helvetica, sans-serif">roduce regular test status reports and dashboards.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt 1.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Requirements</strong></span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Diploma/ Bachelor’s degree in Computer Science. With good command of English both verbal and written.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Min. 7-10 years&apos; experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Familiar with defect management tools.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Ability to understand technical jargons and some understanding of technology environment setup. </span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Strong communication skill.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Strong presentation skill.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Proven track record of team leading experience.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Strong sense of ownership and take responsibility.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Good to have any professional QA certification. (e.g., CSTE or CSQA)</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Technical background with a good understanding of SDLC cycle a nice to have.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="font-family:arial, helvetica, sans-serif">Good to have Agile testing experience or Experience in automation or performance testing.</span></li> </ul>

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