About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Responsibilities:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Strategic Leadership</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop and execute IT infrastructure strategies aligned with the company’s business objectives.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead infrastructure projects ensuring timely delivery, within scope and budget.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Provide leadership and mentoring to infrastructure teams, driving a culture of innovation and continuous improvement.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Infrastructure Management</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Oversee design, implementation, and management of network systems, servers, storage, and cloud environments ensuring security and scalability.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensure availability, reliability, and security of IT infrastructure to meet business demands and service-level agreements (SLAs).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Establish and maintain disaster recovery and business continuity plans.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage change management processes and conduct IT risk assessments.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Performance Optimization</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Regularly assess existing infrastructure for improvements, cost reductions, and performance enhancement.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Collaborate with business units to align infrastructure services with evolving needs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Optimize resource usage to minimize operational costs.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Vendor and Stakeholder Management</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage vendor relationships, negotiate contracts, and ensure service providers meet performance standards.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Act as key contact for internal stakeholders to ensure infrastructure services meet business requirements.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Team Development and Management</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead, mentor, and develop a high-performing infrastructure team.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Foster a collaborative and innovative work environment encouraging professional growth.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Qualifications:</strong> </span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or related field. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Relevant certifications (e.g. </span><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">MCSE, </span><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Cisco, </span><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">VCP, </span><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">CISSP, </span><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">ITIL Foundation, PMP, or equivalent project management) are preferred.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Minimum 10 years of experience in IT enterprise infrastructure, with at least 5 years in leadership roles.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience in banking, financial services, or regulated industries.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong knowledge of enterprise infrastructure (servers, networking, storage, virtualization and database).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proven leadership in managing large-scale IT operations, projects, vendors and IT risk.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong leadership, communication and stakeholder management.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Excellent analytical and problem-solving skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Knowledge of IT governance, security, compliance and budget management.</span></li> </ul> <p> </p>