About this role
<p>The Japan Research Institute (JRI) Limited is a subsidiary of Sumitomo Mitsui Banking Corporation (SMBC) Group. SMBC Group is a Tokyo-based bank holding company that is ranked among the largest 25 banks globally by assets under management. JRI provides comprehensive, highly value-added information services through the coordinated application of its 3 functions i.e. information systems, consulting and think-tank. As a system integrator, JRI offers services in IT strategy planning, implementation and outsourcing to a broad range of industries and activities. JRI Singapore currently supports the overall IT functions of Sumitomo Mitsui Banking Corporation (SMBC) in the Asia Pacific region. </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">The successful candidate will join Digital Platform Group, assisting IT operation of Sumitomo Mitsui Banking Corporation Group (SMBC). The team focuses on delivering IT solutions for the SMBC Bank. The successful candidate is expected to take on a senior role in the system testing cycle, oversees its implementation and ensure the results meet the high-quality standards.</p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="text-decoration:underline"><strong>Responsibilities</strong></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><strong>Planning:</strong> Plan for quality assurance activities with timelines and effort estimates. Manage resources to support testing demand.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><strong>Requirements gathering: </strong>To discuss and work with SA & Dev teams or SMBC to understand the testing requirements to determine the testing coverage and collect sample test data (if available).</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><strong>Documentation:</strong> Review documentations created by QA team leader, Senior System Analyst or vendor to ensure quality.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><strong>Testing and tracking:</strong> Tracking testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><strong>People management: </strong>Provide<strong> </strong>guidance and mentorship to the team and ensure process and compliance is met.<strong> </strong>Provide direction, support and set performance goals to the team. Timely escalate issues to PM.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><strong>People Management: </strong>Support on hiring matters such as interviews where required. Onboard new joiners to their roles. Coach and guide team members on their jobs. Manage and motivate team performance, guided by performance management framework. Engage team members to identify and support them on their career aspirations and development plans.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><strong>Generic Test Manager Responsibilities</strong></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> <ol style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Test Strategy & Planning</li> </ol> </li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Define the overall test strategy (manual, automation, performance, security, UAT and required other type of test).</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Create and maintain the Test Plan, including scope, timelines, resources, tools, and risks.</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Decide test entry/exit criteria and quality gates.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> <ol style="margin-bottom:0.0in;margin-top:0.0px" start="2"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Test Execution & Control</li> </ol> </li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Ensure test cases are designed, reviewed, and executed effectively.</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Monitor testing progress against plan and adjust as needed.</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Ensure defect lifecycle is followed correctly (logging, triage, retesting, closure).</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> <ol style="margin-bottom:0.0in;margin-top:0.0px" start="3"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> Defect & Risk Management</li> </ol> </li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Facilitate defect triage meetings with development and stakeholders.</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Assess quality risks and communicate their impact clearly.</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Ensure high-severity defects are resolved or mitigated before release.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> <ol style="margin-bottom:0.0in;margin-top:0.0px" start="4"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Stakeholder & Cross-Team Communication</li> </ol> </li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Act as the primary point of contact for testing.</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Communicate testing status, risks, and quality metrics to stakeholders</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Assist management for go/no-go release decisions with providing the analysis.</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> <ol style="margin-bottom:0.0in;margin-top:0.0px" start="5"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Test Metrics & Reporting</li> </ol> </li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Define and track key quality metrics such as:</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Test coverage</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Defect density</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Defect leakage</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Test execution progress</li> <li style="margin:0.0in 0.0in 0.0in 72.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Produce regular test status reports and dashboards.</li> </ul> <p style="margin:0.0in 0.0in 8.0pt 1.25in;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, serif"><span style="text-decoration:underline"><strong>Requirements</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Diploma/ Bachelor’s degree in Computer Science. With good command of English both verbal and written. </li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Min. 15 years' experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company. </li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Familiar with defect management tools.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Ability to understand technical jargons and some understanding of technology environment setup. </li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Strong communication skill.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Strong presentation skill.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Proven track record of team leading experience.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Strong sense of ownership and take responsibility.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Good to have any professional QA certification. (e.g., CSTE or CSQA)</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Technical background with a good understanding of SDLC cycle a nice to have.</li> <li style="margin:0.0in 0.0in 8.0pt 24.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, serif">Good to have Agile testing experience or Experience in automation or performance testing.</li> </ul>