About this role
<p>Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.</p> <p> </p> <p>With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.</p> <p><strong>SUMITOMO MITSUI BANKING CORPORATION MALAYSIA BERHAD - SMBCMY</strong></p> <p> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Key Responsibilities:</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Infrastructure Management & Support</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Manage and maintain enterprise-grade Wintel infrastructure across physical and virtual environments.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Administer and optimize Nutanix hyper-converged infrastructure platforms.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Perform system patching, vulnerability remediation, and configuration compliance across Windows and Linux servers.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Monitor system performance, availability, and capacity planning to ensure optimal operations.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Compliance & Risk Management</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ensure infrastructure compliance with BNM RMiT and other regulatory requirements.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Conduct regular risk assessments and implement mitigation strategies to reduce exposure to acceptable levels.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Maintain audit-ready documentation and evidence for infrastructure changes and compliance activities.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Collaborate with internal audit and risk teams to address findings and implement corrective actions.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Change Management</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Follow structured change management processes for system updates, patches, and configuration changes.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Assess and document potential risks associated with changes, ensuring minimal impact to business operations.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Participate in Change meetings and provide technical input for infrastructure-related changes.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Technical Expertise & Advisory</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Act as a subject-matter expert (SME) for Wintel and virtualization technologies.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Provide technical advisory and support to end-users and internal teams.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Troubleshoot and resolve complex infrastructure issues, escalating to vendors when necessary.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Develop and maintain technical documentation, SOPs, and knowledge base articles.</span></li> </ul> <p style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"> </p> <div style="text-align:center;margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Qualifications & Experience:</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Bachelor’s degree in computer science, Information Technology, or related field.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Minimum 5 years of experience in IT infrastructure roles within financial institutions.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong hands-on experience with:</span></li> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="circle"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Windows Server (2016/2019/2022)</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Linux (RHEL, CentOS)</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Nutanix AHV and Prism Central</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">VMware vSphere and Hyper-V</span></li> </ul> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Familiarity with patch management tools (e.g., SCCM, Ansible).</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Experience with vulnerability management platforms (e.g., Tenable).</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Solid understanding of ITIL processes, especially change and incident management.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Knowledge of regulatory frameworks such as BNM RMiT, ISO 27001, and PCI-DSS.</span></li> </ul> <p style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"> </p> <div style="text-align:center;margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Preferred Skills:</strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Certifications such as <strong>MCSE</strong>, <strong>RHCE</strong>, <strong>Nutanix NCP</strong>, or <strong>ITIL Foundation</strong>.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Experience with automation and scripting (PowerShell, Bash, Python).</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong analytical and problem-solving skills.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Excellent communication and stakeholder management abilities.</span></li> </ul>