About this role
<p style="margin:0.0cm 0.0cm 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Be #InGoodHands with Metrobank!</span></strong></p> <p style="margin:0.0cm 0.0cm 8.25pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white">Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With</span></p> <p style="margin:0.0cm 0.0cm 8.25pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white">Metrobank, a meaningful life is within your reach!</span></p> <p style="margin:0.0cm 0.0cm 8.25pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 9.75pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> </span></p> <p style="margin:0.0cm 0.0cm 9.75pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Position Title: </span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black;background-color:white">Swift Operations Officer </span></p> <p style="margin:0.0cm 0.0cm 9.75pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> </span></p> <p style="margin:0.0cm 0.0cm 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Job Summary:</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"><br> Supervises the secured and efficient operations of all foreign / local SWIFT and messages authentications facilities of the bank.</span></p> <p style="margin:0.0cm 0.0cm 9.75pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:Arial, sans-serif;color:#3498db;background-color:white">Specific Duties & Responsibilities:</span></strong></p> <ul style="margin-bottom:1.0E-4pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Supervise day‑to‑day SWIFT shift operations to ensure secure and efficient message processing. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Authenticate incoming and outgoing SWIFT messages requiring manual verification. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform SWIFT transaction screening (OPAC, high‑risk hits) and validate false positives. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Manage SWIFT applications, including system upgrades, backups, archiving, and log reviews. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support business units with SWIFT concerns, format updates, and operational inquiries. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Assist international branches (e.g., MB Korea, MB Tokyo) in troubleshooting SWIFT system issues. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Oversee RMA establishment and Telegraphic Test Key arrangements with financial institutions. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Handle upload and download of MT940/950 statements for internal systems such as FTP‑IM and RFE. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Monitor SWIFT server room environmental conditions to maintain operational integrity. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Contribute to Business Continuity Plan development and implementation. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Extract data from SWIFT systems and generate regular reports for management and business units. </span></li> <li style="margin:0.0cm 0.0cm 1.0E-4pt 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support the SWIFT Customer Security Program and perform required KYC self‑attestation activities.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Qualifications:</span></strong></p> <ul style="margin-bottom:9.75pt;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 9.75pt 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c">Experience in SWIFT operations (preferred) or an IT technical background related to SWIFT systems.</span></li> <li style="margin:0.0cm 0.0cm 9.75pt 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c">Degree in BSIT, Computer Science, BSBA, or other IT</span><span style="font-size:10.0pt;font-family:'Cambria Math', serif;color:#3c3c3c">‑</span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c">related courses (ideally 60% technical / 40% banking).</span></li> <li style="margin:0.0cm 0.0cm 9.75pt 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c">Strong risk awareness and understanding of a zero</span><span style="font-size:10.0pt;font-family:'Cambria Math', serif;color:#3c3c3c">‑</span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c">tolerance error environment.</span></li> <li style="margin:0.0cm 0.0cm 9.75pt 0.0px;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c">Mature and adaptable mindset; able to work in a highly critical operations setting.</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.0E-4pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Other Details:</span></strong></p> <p style="margin:0.0cm 0.0cm 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Rank:</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> Junior Officer </span></p> <p style="margin:0.0cm 0.0cm 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Unit:</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> ESS / Operations Group / Check Clearing & Settlement Division / Swift Operations Department <br></span><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Location:</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#222222;background-color:white"> Metrobank Center, BGC</span></p>