About this role
<p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#f1c40f;background-color:white">This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.</span></strong></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:#3c3c3c;background-color:white"> </span></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Position Title: </span></strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:black;background-color:white">Account Manager</span></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:#3c3c3c;background-color:white"> </span></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Job Summary:</span></strong><span style="color:#3c3c3c;background-color:white"><br> </span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 10.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"> <p style="text-align:justify;margin:0.0in 0.0in 1.0E-4pt;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Drives and manages the relationship with the business and ITG. Ensures the end-to-end delivery of IT business needs from project ideation to implementation. Works with the business units and provides significant inputs to the definition and maintenance of the client’s overall IT strategy covering projects and business-as-usual (BAU) system enhancement requests. </span></p> </li> </ul> <p style="text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif;margin:0.0in 0.0in 10.0pt 0.0px"> </p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Specific Duties & Responsibilities:</span></strong></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Align IT plans of business units with the business units’ goals and strategies. </span></li> <li style="line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Conduct regular client touchpoints to provide status of priority projects and BAU requests.</span></li> <li style="line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.</span></li> <li style="line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.</span></li> <li style="text-align:justify;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates </span></li> <li style="text-align:justify;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Handles the assessment and evaluation of BAU system enhancements requested by business units</span></li> <li style="text-align:justify;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs</span></li> <li style="text-align:justify;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Establish collaboration and teamwork with business units, key personnel and stakeholders.</span> <p style="margin:0.0in 0.0in 1.0E-4pt 18.75pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> </li> </ul> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Qualifications:</span></strong></p> <p style="margin:0.0in 0.0in 9.75pt;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:normal;background-color:white;margin:0.0in 0.0in 10.0pt 0.0px;font-size:11.0pt;font-family:Calibri, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or any related field</span></div> </li> <li style="line-height:normal;background-color:white;margin:0.0in 0.0in 10.0pt 0.0px;font-size:11.0pt;font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At least 5 years<strong> of experience</strong> in account management, business relationship management, IT project coordination, or similar roles</span></div> </li> <li style="line-height:normal;background-color:white;margin:0.0in 0.0in 10.0pt 0.0px;font-size:11.0pt;font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven experience in handling stakeholder engagements and managing client relationships</span></div> </li> <li style="line-height:normal;background-color:white;margin:0.0in 0.0in 10.0pt 0.0px;font-size:11.0pt;font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong understanding of <strong>IT systems, SDLC, and BAU operations</strong></span></div> </li> <li style="line-height:normal;background-color:white;margin:0.0in 0.0in 10.0pt 0.0px;font-size:11.0pt;font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in <strong>evaluating system enhancement requests, business cases, and requirements documentation</strong></span></div> </li> </ul> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="color:#3c3c3c;background-color:white"> </span></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#3498db;background-color:white">Other Details:</span></strong></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Arial, sans-serif;color:#3498db;background-color:white">Rank:</span></strong><span style="font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> Junior Officer</span></span></p> <p style="margin:0.0in 0.0in 8.25pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Arial, sans-serif;color:#3498db;background-color:white">Unit:</span></strong><span style="font-family:Arial, sans-serif;color:#3c3c3c;background-color:white"> Employee Services Sector / Information Technology Group / Business Relationship Management Division </span><span style="color:#3c3c3c;background-color:white"><br></span><strong><span style="font-family:Arial, sans-serif;color:#3498db;background-color:white">Location:</span></strong><span style="font-family:Arial, sans-serif;color:#222222;background-color:white"> Metrobank Center, BGC</span></span></p>