Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach Position Title: Head, Employee and Industrial Relations Division Job Summary: The Employee and Industrial Relations Executive supports the Human Resources Management Group by enabling a high‑performance work environment. The role contributes to effective employee relations, grievance handling, administrative case processes, union-management partnership, and compliance with labor and OSH standards. The position also drives employee engagement initiatives ensuring a better workplace experience. Specific Duties and Responsibilities <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Manages industrial and labor relations strategies, including grievance management, case administration, and employment law compliance.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Develops strategies and/ framework for collective bargaining CBA provisions and for collaborative union–management relations.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Drives employee engagement, work–life, and internal communication programs.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Leads the design and development of management practices to create better workplace experience.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Collaborates with stakeholders – i.e., internal HR teams and external agencies or partners to support ER/IR initiatives, as needed.</li> </ul> Qualifications <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Bachelor’s degree in human resources, Psychology, Industrial Relations, Legal Management, Communication Arts, or a related field.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">10-year experience in employee relations, labor relations, case handling, or HR operations is an advantage.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience in Collective Bargaining Agreement (CBA) negotiation is preferred.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Knowledge of Philippine labor laws, DOLE regulations, labor standards, and OSH requirements.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Strong communication, writing, coordination, and stakeholder‑management skills.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Demonstrated integrity, confidentiality, and professionalism in handling sensitive information.</li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Proficiency in HRIS or case management systems, and comfort with data and reporting tools.</li> </ul> Other Details: Rank: Senior Officer Unit: Human Resources Management Group / Employee and Industrial Relations Division Location: BGC. Taguig

Head, Employee and Industrial Relations Division (Makati, Philippines) @ MBTCHCM

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