About this role
<p><span style="font-family:arial, helvetica, sans-serif"><strong>Be #InGoodHands with Metrobank</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Position Title: Head, Business Performance Management</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Job Summary:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">The Head of Business Performance Management is responsible for leading the sector-wide planning, monitoring, and governance of key business performance indicators across the product lines of the Consumer Business Sector.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">This role collaborates closely with CBS senior leadership to translate strategic priorities into measurable outcomes, provide forward-looking performance insights, and enable disciplined decision-making through robust performance management frameworks.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Identifies drivers of revenue growth and provides insights for revenue optimization and cost minimization</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Performs cost analysis and assists the business to make sound decisions in terms of budget utilization</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Manages the planning and execution of the annual budget planning exercise of the sector</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Specific Duties & Responsibilities:</strong></span></p> <ul style="list-style-type:disc"> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Leads the design and execution of the Consumer Business performance management framework – on a product-, segment-, and sector-level - ensuring alignment with overall business strategies and financial plans.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Partners with business and finance leaders in annual budget planning, target setting, and periodic forecasting of key business and financial KPIs.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Establishes performance review cadences (monthly, quarterly, and ad-hoc) to track progress, identify risks and opportunities, and recommend corrective actions</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Provides actionable insights and forward-looking analysis to support strategic and tactical decision-making</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Identifies emerging trends, performance drivers, cost drivers, and gaps versus targets (including deviations), and proactively recommends improvement initiatives</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Supports Sector Head with concise performance dashboards, scorecards, and briefing materials</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Provides timely and relevant management information on a regular (e.g., daily, weekly, monthly) basis focusing on key financial result areas and performance indicators</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Manages regular forecasts (trajectory) of financial performance of the sector based on revised assumptions, recent trends, directions, and/or actual figures</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Implements financial control policies, processes and procedures for the business, particularly on expense management</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Partners with CBS business units on post implementation review of the financial performance of implemented initiatives</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Builds and maintains a network with the CBS leaders to ensure consistency of approach and communication of budget agenda items</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Handles other business performance and strategic support related functions as may be assigned on an ad hoc basis</span></li> </ul> <p style="font-size:10.0pt;font-family:'Times New Roman', serif;margin:0.0in 0.0in 1.0E-4pt 0.0px"> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Qualifications:</strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">College graduate of any business, statistical or mathematical course.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Must have 10-12 years of experience in business planning and in guiding individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including ability to act as a role model within the organization</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Demonstrates ability to plan and can handle multiple tasks/projects simultaneously while meeting deadlines and maintaining standards of quality.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Good interpersonal skills with a high capacity to liaise with various external and internal offices.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Excellent communication and presentation abilities</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong working knowledge of MS Word, Excel, and PowerPoint</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Excellent analytical competencies especially in working with various types of financial data and market information and developing strategic papers and high level management reports</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong critical, creative and strategic thinking based on data</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ability to work with various levels in the organization and present ideas to Senior Management Team</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Must be detail oriented with superior follow through capabilities</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Other Details:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Rank:</strong> Senior Officer</span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Unit: </strong>Consumer Business Sector – Decision Management Division</span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Location:</strong> Metrobank Card Center, Makati City</span></p>