About this role
<p>Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. The brand was established in 1968 by Mrs. Jil Sander, it is directed by Simone Bellotti, and it was acquired by the OTB Fashion Group in 2021.</p><p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:12.0pt;font-family:'Calibri Light', sans-serif;color:black">Overview:</span></u></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Calibri Light', sans-serif;color:black">The </span><strong><span style="font-size:12.0pt;font-family:'Calibri Light', sans-serif;color:black">Client Advisor</span></strong><span style="font-size:12.0pt;font-family:'Calibri Light', sans-serif;color:black"> serves as the primary point of contact for clients, providing exceptional service, guidance, and solutions tailored to their needs. The role involves driving sales, fostering client loyalty, and upholding the brand’s high standards of excellence.</span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 10.0pt 0.25in;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:115%"><strong><u><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Key Responsibilities:</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Greet and assist clients with a warm, professional, and personalized approach.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Provide expert product knowledge and styling advice tailored to client needs.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Drive sales through exceptional service, upselling, and cross-selling strategies.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Maintain a high level of client satisfaction to encourage repeat business.</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Develop a client book and engage through follow-ups, invitations to events, and personal styling sessions.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Anticipate client needs and proactively offer recommendations.</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Uphold the brand’s values, image, and standards at all times.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Stay updated on brand history, new collections, and industry trends.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Ensure store presentation and merchandising align with brand guidelines.</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Process transactions efficiently and handle POS system operations.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Manage inventory, stock replenishment, and product care.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:10.0pt;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif">Support back-office functions and participate in visual merchandising activities.</span></li> </ul> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:12.0pt;font-family:'Calibri Light', sans-serif;color:black">Work Schedule:</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:black;margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:'Calibri Light', sans-serif">Flexible availability, including weekends, holidays, and early/late shifts as needed.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.5in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 10.0pt 0.25in;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:115%"><strong><u><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Key Qualifications & Skills:</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Retail Experience – Previous experience in fashion, jewelry, or lifestyle brands</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Exceptional Communication – Strong interpersonal and storytelling skills to engage clients.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Sales-Driven Mindset – Ability to meet and exceed sales targets.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Customer-Centric Approach – Passion for delivering a personalized shopping experience.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Cultural Awareness – Ability to interact with an international clientele.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Team Player – Collaborative spirit to work within a dynamic team environment.</span></li> <li style="margin:0.0in 0.0in 10.0pt 24.0px;line-height:115%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black">Multilingual (Preferred) – Fluency in additional languages is a plus.</span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt 0.25in;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:115%"> </p> <p style="margin:0.0in 0.0in 0.0in 0.25in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Calibri Light', sans-serif;color:#202020">Salary Range: $19-$21 per hour</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:12.0pt;line-height:115%;font-family:'Calibri Light', sans-serif;color:black;background-color:white">#JS #LI-AR </span></p> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:'Calibri Light', sans-serif;color:#202020">Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.</span></p> <p style="margin:0.0in 0.0in 10.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:115%"> </p>