About this role
<p><img src="https://arjo.qbank.se/mb/_asset.php?media_id=212189&object_id=236631&type=preview&h=01fb2c489cda6c6db43e699b69565b25&p=dccda36951e6721097a93eae5c593859" alt=""></p> <p> </p><p style="margin:0.0in"> </p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">Make a Difference—Every Day</span></strong></span></p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif">Looking for more than just a driving job?</span></p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif">At Arjo, you’ll play a meaningful role in healthcare—helping hospitals and care teams provide safe, high-quality patient care. As a <strong>Customer Service Field Specialist</strong>, you’ll combine <strong>hands-on work, customer interaction, and problem-solving</strong> to support the people who care for others.</span></p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">This is not a typical delivery role</span></strong><span style="">—you’ll build relationships, support clinical staff, and make a real impact every day.</span></span></p> <p style="margin:0.0in"> </p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">Why This Job Stands Out</span></strong></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Top Pay:</span></strong><span style=""> $22–23.50/hour + overtime + incentives</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Home Daily:</span></strong><span style=""> Local routes – no long-haul driving</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Stable Career:</span></strong><span style=""> Growing healthcare industry</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Meaningful Work:</span></strong><span style=""> Support hospitals and patient care</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Strong Benefits:</span></strong><span style=""> Medical, dental, vision, and 401(k) with company match</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Paid Time Off:</span></strong><span style=""> PTO (accrued, up to 15 days annually) + 8 holidays + up to 4 floating holidays + <strong>paid birthday day</strong></span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Career Growth:</span></strong><span style=""> Paid training and advancement opportunities</span></span></li> </ul> <p style="margin:0.0in"> </p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">What You’ll Do</span></strong></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Deliver and pick up medical equipment at hospitals and healthcare facilities across the Phoenix area</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Provide basic equipment orientation and support to clinical staff</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Build strong relationships through professional, responsive customer service</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Ensure accurate delivery, pickup, and service documentation</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Identify and resolve customer concerns quickly and professionally</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Operate a <strong>20-foot box truck</strong> safely and professionally</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Maintain a clean, organized vehicle and professional appearance</span></li> </ul> <p style="margin:0.0in"> </p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">A Day in the Life</span></strong></span></p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif">You’ll start your day at our Mesa service center, load your route, and travel locally to healthcare facilities. Throughout the day, you’ll interact with nurses and hospital teams, deliver and set up equipment, answer questions, and ensure everything meets their needs.</span></p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">No long-haul routes. No overnight travel. Home every day.</span></strong></span></p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif">Full-time 2nd-shift schedule: <strong>Tues-Sat / 3pm-11:30pm</strong></span></p> <p style="margin:0.0in"> </p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">What We’re Looking For</span></strong></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">2+ years of <strong>customer service, delivery, or field service experience</strong></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Strong communication skills and a customer-first mindset</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Must have a clean driving record</span></strong></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Ability to operate a <strong>20-foot box truck</strong></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Ability to lift up to 30 lbs and push/pull up to 75 lbs</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Comfortable working in a warehouse and outdoor Arizona environment</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Schedule based on customer demand; may include afternoon shifts and weekends</span></strong></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Ability to travel</span></strong><span style="">, including: </span></span></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="circle"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">One week of training in <strong>San Antonio, TX</strong></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Additional travel opportunities to support service centers nationwide</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Travel by commercial air for business needs</span></li> </ul> </ul> <p style="margin:0.0in"> </p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">Why Arjo vs. Other Companies?</span></strong></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Primarily <strong>hospital-based work (not in-home care)</strong></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif"><strong><span style="">Local routes—home every day</span></strong></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Higher pay than many similar roles in Phoenix</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;times new roman', times, sans-serif"><span style="times new roman', times, sans-serif">Strong focus on <strong>customer relationships, not just deliveries</strong></span></li> </ul> <p style="margin:0.0in"> </p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif"><strong><span style="">Ready to Get Started?</span></strong></span></p> <p style="margin:0.0in"><span style="times new roman', times, sans-serif">If you’re dependable, service-driven, and ready to make an impact in healthcare, we want to hear from you.</span></p> <p style="margin:0.0in"> </p> <p style="margin:0.0in"> </p> <p style="margin:0.0in"><strong><em><span style="">#LI-YL1</span></em></strong></p> <p style="margin:0.0in"><strong><em><span style="">#LI-ONSITE</span></em></strong></p><p> </p> <p> </p> <p><span style="times new roman', times, sans-serif"><strong>About Arjo</strong></span></p> <p><span style="times new roman', times, sans-serif">At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.</span></p> <p><span style="times new roman', times, sans-serif">For more information about Arjo visit<strong> </strong><a style="text-decoration:underline" href="http://www.arjo.com"><strong>www.arjo.com</strong></a></span></p>