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Field Service Technician -- Wilmington, DE (Wilmington, DE (USA), Delaware, US - United States) @ Arjo

Wilmington, DE (USA), Delaware, US - United StatesOnsiteFull-time
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About this role

<p><img alt="" src="https://arjo.qbank.se/mb/_asset.php?media_id=212188&amp;object_id=236630&amp;type=preview&amp;h=01fb2c489cda6c6db43e699b69565b25&amp;p=dccda36951e6721097a93eae5c593859"></p> <p> </p> <p> </p> <p><span style="font-size:18.0pt;font-family:'times new roman', times, sans-serif;color:black"><strong>What moves you?</strong></span></p> <p style="text-align:start"><span style="font-family:'times new roman', times, sans-serif;font-size:14.0pt">Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges! Develop your skills alongside industry professionals serving your community every day.</span></p> <p> </p> <p><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">This<strong> <em>Field Service Technician</em></strong> will provide preventative maintenance and repair services on Arjo’s medical equipment within a territory that is centered around the Southern New Jersey area and the state of Delaware (covering approximately a 2-3 hour radius). </span></p> <p><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">This role will require a detailed understanding of electromechanical systems and the tools and processes required to complete the work. The selected Technician will focus on high-quality equipment service and on building customer relationships to drive growth opportunities.</span></p> <p><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif"><strong style="font-weight:bold">Day-to-day functions:</strong></span></p> <ul> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Maintain, repair, install, upgrade, and in-service at customer locations (medical facilities).</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Technical diagnosis and repair; cost estimates on customer-owned medical equipment.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Assist the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc)</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Grow Service Contracts revenue through sales of new service contracts and renewal of existing service contracts.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Complete and submit accurate reporting.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Spare parts inventory management.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Daily driving to customer locations (medical facilities); some overnight travel.</span></li> </ul> <p> </p> <p><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif"><strong style="font-weight:bold"><u>QUALIFICATIONS</u>:</strong></span></p> <ul> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Associates degree in an electrical or mechanical field or suitable repair and maintenance experience with electrical equipment.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Electrical and mechanical assembly. Training and/or certifications preferred.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Sales experience preferred.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Must possess and maintain a valid driver’s license.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Ability to read and understand mechanical and electrical schematics.</span></li> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif">Lift up to 30 pounds and push/pull 75 pounds.</span></li> </ul> <p style="text-align:start"> </p> <p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'times new roman', times, sans-serif;font-size:14.0pt">Our <span style="text-decoration:underline"><strong>Total Rewards Programs</strong></span> reflect who we are as an organization and the value we have in our people. </span></p> <p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'times new roman', times, sans-serif;font-size:14.0pt">Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><strong>Total Cash</strong> – <strong>$28-32/hr </strong>(DOE) plus Performance Bonus. (once fully trained, this position will be eligible to participate in this quarterly and annual bonus program, with the opportunity to earn an additional <strong>$20K+ annually</strong>) </span></li> <li style="background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><strong>Benefits</strong> – Competitive Medical/Vision/Dental insurance, Wellness Programs, and award-winning 401k plan.</span></li> <li style="background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><strong>Paid time-off</strong> – <strong>15d PTO</strong> plus 12 holidays (8 standard/<strong>4 floating</strong>) and birthday.</span></li> <li style="background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:14.0pt;font-family:'times new roman', times, sans-serif"><span style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"><strong>Paid Training and Development</strong> - We support the development and growth of our employees through constant growth opportunities.</span></li> </ul> <p style="text-align:start"> </p> <p style="text-align:start"><em><span style="font-size:8.0pt;color:lightgray"><span style="font-family:Times New Roman, Times, serif"><strong>#LI-YL1<br>#LI-REMOTE</strong></span></span></em></p> <p> </p><p> </p> <p> </p> <p><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif;color:black"><strong>About Arjo</strong></span></p> <p><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif;color:black">At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.</span></p> <p><span style="font-size:14.0pt;font-family:'times new roman', times, sans-serif"><span style="color:black">For more information about Arjo visit</span><strong> </strong><a style="color:#0563c1;text-decoration:underline" href="http://www.arjo.com"><strong>www.arjo.com</strong></a></span></p>

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