About this role
<p>Job Duties</p> <ul> <li>Provide counter service to walk-in and pre-booked customers</li> <li>Educate client to adopt eMPF digital tools</li> <li>Support the MPF administration process for visitors </li> <li>Perform services according to company rules and relevant regulatory requirements</li> </ul> <p> </p> <p>Education / Qualification</p> <ul> <li>Form 5 graduate</li> </ul> <p> </p> <p>Skills / Knowledge</p> <ul> <li>Good communication and presentation skills and frontline experience</li> <li>Patient and enjoy team play</li> <li>Positive mindset and good problem-solving skills</li> <li>Familiar with checking customer profile with back-office system</li> <li>Fluent in English or Mandarin is a plus</li> </ul> <p> </p> <p>Working Experience </p> <ul> <li>At least 1 year of client service or frontline experience</li> <li>Familiar with mobile applications and webpage usage (i.e. online application forms and searching for information on government websites)<br> </li> </ul>