About this role
<table style="width:2414.58px" cellspacing="0" cellpadding="0"> <tbody> <tr> <td> <div><span id="internalJobDescriptionTitle"><br>Internal Job Description</span> <div id="internaljobDescription" tabindex=""> <p>You will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely manner.</p> <p> </p> <p><strong>Responsibilities:</strong></p> <p><br>• Maintain a positive, empathetic and professional attitude toward customers at all times<br>• Handle customers’ enquiries via telephone and emails<br>• No sales is required<br>• Perform shift duties including weekends and public holidays<br>• 5-day work per week</p> <p> </p> <p><strong>Requirements: </strong></p> <p><br>• Diploma or above<br>• 1 years’ work experience in customer service sector</p> <p>• Work experience in banking or financial institutions field will be an advantage<br>• Good interpersonal and communication skills<br>• Good command of spoken and written Cantonese, English and Mandarin<br>• English and Chinese word processing<br>• Working Location: Meifoo<br>• Immediate available will be an advantage</p> </div> </div> </td> </tr> </tbody> </table> <p> </p>