About this role
<p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"><span style="background-color:white">Job Description: Pre-sales ICT Solutions Consultant</span></p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"> </p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"><span style="background-color:white">Job Summary</span></p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"><span style="background-color:white">The Pre-sales ICT Solutions Consultant is a technical expert and strategic partner to the sales team, focusing on identifying client needs, designing tailored ICT solutions, and delivering compelling presentations to win new business.</span></p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"><span style="background-color:white"> This role focuses entirely on the activities prior to contract signing, including discovery, proposal creation, Proof of Concept (PoC) planning, and tender responses. </span></p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"> </p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"> </p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"><span style="background-color:white">Key Responsibilities</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Technical Discovery & Solution Design: Engage with potential clients to understand business challenges and design high-level, cost-effective ICT solutions covering Cloud, Data Center, Network Security, VoIP, or SD-WAN.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Presentations & Demonstrations: Deliver technical presentations and product demonstrations to C-level executives and technical staff to demonstrate the value and feasibility of proposed solutions.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Tender/RFP Response Management: Lead the technical responses for Requests for Proposals (RFPs) and Request for Quotations (RFQs), ensuring compliance with technical requirements and client needs.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Proof of Concept (PoC) & Pilot Support: Plan and oversee PoCs or pilot implementations to validate that proposed solutions meet client requirements.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Costing & Proposal Preparation: Work with vendors and the internal finance team to develop comprehensive, accurate pricing proposals and bill of materials (BoM).</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Strategic Collaboration: Act as a bridge between the sales team, solution specialist and technical implementation teams, providing feedback on market requirements and customer trends. </span></li> </ul> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"> </p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"><span style="background-color:white">Required Qualifications</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Professional Experience: 3–5+ years of experience in ICT, specifically within a technical presales or solutions architect capacity.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Technical Certifications: Valid industry certifications such as CCNA/CCNP (Networking), AWS/Azure/GCP Solutions Architect (Cloud), or CISSP/CISM (Security).</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Project Exposure: Proven track record of handling high-value RFP/RFQ/RFI (Request for Proposal) processes.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Industry Knowledge: Deep understanding of modern ICT trends (e.g., SD-WAN, Zero Trust, Multi-cloud, Managed Services).</span></li> </ul> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"> </p> <p style="margin:0.0in;font-family:Aptos;font-size:12.0pt;color:#2f2f2f"><span style="background-color:white">Skills & Competencies</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Problem Solving: Identifying technical gaps and risks within complex client requirements.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Leadership & Influence: Leading cross-functional teams (Sales, Ops, Product) to deliver a unified proposal.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Strategic Communication: Using targeted questioning to uncover hidden client needs and motivations.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:#2f2f2f"><span style="font-family:Aptos;font-size:12.0pt;background-color:white">Adaptability:</span></li> </ul>