About this role
<p><strong>The Job:</strong></p> <p>HKT Financial Services, the FinTech division of HKT Group, oversees a diverse range of service offerings, including mobile payments, merchant services, O2O solutions, digital lending, and more. As a vital component of HKT’s digital ecosystem, we strive to connect consumers and merchants while promoting financial inclusion, innovation, and enhanced customer experience.</p> <p>In this role, you will be responsible for the end-to-end execution of product strategic initiatives and new features. You will oversee mobile payment-related projects, ensuring they meet business requirements, quality standards, timelines, and dependencies as defined by subject matter experts and relevant business stakeholders.</p> <p> </p> <p><strong>Your Role:</strong></p> <p>• Launch new product and app functionality initiatives designed to provide optimal features and usability in mobile payment services.</p> <p>• Conduct thorough market analysis to identify trends, customer needs, and competitive landscape to inform product development.</p> <p>• Proven ability to provide innovative solutions that align with business objectives, leveraging digital technologies and creative approaches to deliver the best features in mobile payment services.</p> <p>• Advocate for the end-user from wireframes by ensuring that product features and function workflow are user-friendly, intuitive, and meet customer expectations</p> <p>• Collaborate with IT teams, external vendor, design, marketing, and control parties to define product requirements, function specification and ensure successful execution.</p> <p>• Work closely with the IT teams to ensure the features are feasible, effective, and meet business objectives.</p> <p>• Manage vendor relationships, including performance monitoring and compliance with contractual obligations.</p> <p>• Draft and evaluate product specifications and lead end-to-end User Acceptance Testing (UAT), including test planning, execution, defect tracking, and sign-off.</p> <p>• Manage the product development lifecycle across multiple stakeholders from initiation to post-implementation assessment and continuous improvement.</p> <p>• Define and track KPIs to measure product success and inform enhancements.</p> <p>• Communicate product updates and progress to stakeholders, including executive leadership.</p> <p>• Lead and manage a team (where applicable), providing guidance, coaching, and performance oversight to ensure delivery excellence and team development.</p> <p> </p> <p><strong>To succeed in this role</strong></p> <p>• Bachelor’s degree in Information Technology, Finance, Computer Science, or a related field.</p> <p>• 8+ years of product and digital management experience, preferably in FinTech or technology environments.</p> <p>• Extensive experience in digital, e-business, mobile payments, or card schemes.</p> <p>• Solid understanding of product development processes (Agile, UX, technology delivery).</p> <p>• Proven track record of launching and managing financial products end-to-end.</p> <p>• Strong knowledge of financial regulations, compliance, and industry trends.</p> <p>• Excellent analytical, problem-solving, and data-driven decision-making skills.</p> <p>• Strong communication, stakeholder management, and project management capabilities.</p> <p>• Experience with Agile tools (e.g., JIRA, Google Analytics).</p> <p>• Demonstrated people management or team leadership experience, with the ability to coach and develop team members.</p> <p>• Hands-on experience managing UAT cycles and post-implementation reviews to ensure product quality and continuous improvement.</p> <p>• Experience in Web3 products, blockchain, or digital assets is an advantage.</p>