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Head of Delivery Enablement (Chadstone, VIC, AU) @ K MART Australia Ltd

Chadstone, VIC, AUOnsiteFull-time
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About this role

<p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><br><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Brighter Futures Start Here</span></strong></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.<br><br>You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day.<br><br>We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.<br><br></span></p><p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>Join our team<br><br></strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Kmart Group Technology supports over 500 stores across Australia and New Zealand, with a large and growing engineering organisation delivering digital, store, and enterprise platforms that power how we operate.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We’re looking for a Head of Delivery Enablement to define and lead a consistent delivery strategy across Technology. This role brings structure and clarity to how delivery operates at scale, establishing the frameworks, tooling, governance, and planning practices that enable teams to perform at their best.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">You’ll work closely with senior engineering leaders to bring consistency to ways of working, uplift delivery maturity, and build strong planning and reporting capability across squads, tribes, and portfolios. This is a role for someone who has led complex delivery environments and is motivated to shape how high‑performing teams operate at scale.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><br><strong>What you’ll be doing</strong> </span></p> <p> </p> <ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Owning and evolving the delivery practice across Technology, including agile, scaled agile, and lean ways of working. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Defining and embedding consistent frameworks for sprint cadence, ceremonies, planning, and team health.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Designing and operating delivery reporting and governance that gives leaders clear visibility of progress, risks, and dependencies. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Leading portfolio and tribe‑level planning, including big room planning and trimester‑based planning cycles.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Bringing structure and consistency to how squads plan, track, and report delivery across multiple domains.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Partnering with Heads of Engineering and Technical Program Managers to support delivery outcomes without duplicating accountability. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Leading a team of delivery practitioners who coach and support squads across the organisation. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Building and fostering a strong delivery community of practice across engineering, product, and delivery roles.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Establishing and governing delivery tooling (e.g. Jira, Confluence) and evolving their use to support better outcomes.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Providing thought leadership on delivery performance, including the use of metrics (e.g. velocity, flow, DORA) and emerging AI‑enabled tooling to improve delivery effectiveness.</span></li> </ul> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong>To be successful in this role you’ll have:<br></strong></span></p> <p> </p> <ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Significant experience in delivery leadership, program management, or agile practice within a large, complex technology organisation. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">A track record of leading major programs or portfolios, with the ability to step back and focus on enabling others to deliver.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Experience designing and embedding delivery frameworks, governance models, and tooling strategies at scale. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong ability to influence senior stakeholders without direct authority. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Experience working across multiple teams or tribes, bringing alignment and consistency to ways of working.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Deep understanding of agile methodologies (Scrum, Kanban, scaled approaches) and when to apply them pragmatically.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong facilitation capability, including leading large scale planning events and executive forums.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">A coaching mindset, with experience developing delivery capability across teams or communities of practice.</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Commercial awareness and an understanding of how delivery practices influence product and engineering outcomes. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Curiosity and interest in evolving delivery through metrics, tooling, and AI enabled approaches.</span></li> </ul> <p> </p><p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong><br>Perks and benefits we’ll offer you:<br><br></strong></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 80% of your week in our National Office</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more. </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Great career opportunities across the broader Wesfarmers Group. </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Free onsite parking when you’re required to come into the office.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We want you to feel rewarded for your commitment and hard work that&apos;s why everyone gets the opportunity to participate in a bonus program.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks. </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">A free OnePass membership offering free delivery across Kmart &amp; Target on eligible products.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Reflection room, space for prayer, meditation, or time for yourself. </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.</span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><strong><br>A place you can belong<br><br></strong></span><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.<br><br></span><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We encourage you to tell us about any workplace adjustments that you would like, by emailing<span style="color:black"> <a style="color:#0563c1;text-decoration:underline">[email protected]<br><br></a></span></span><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you and encourage you to apply.</span></p> <p><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif"><span style="color:white">#LI-Hybrid</span></span></p>

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