About this role
<p><span style="font-family:'times new roman', times, sans-serif"><span style="font-size:10.0pt"><strong><br><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">Brighter Futures Start Here</span><br><br></strong></span><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. <br><br>With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of. <br><br><strong>Join the team<br><br></strong></span></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">We’re looking for a <strong>Facilities Recoveries & Landlord Engagement Manager</strong> to join our Facilities team, leading how we protect value across our store portfolio by ensuring landlord obligations are clearly defined, enforced and recovered.</span><br><br></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Operating at a national level, this role is key to minimising cost leakage, reducing risk and enabling critical maintenance works to move at pace. You’ll partner closely with our IFM provider, Property and Finance teams, acting as the central point of expertise on lease interpretation, landlord engagement and recovery strategy.</span><br><br></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">This is a high-impact role for someone who thrives in complexity, enjoys influencing outcomes and is motivated by driving strong commercial and operational results.</span></p><p><span style="font-size:10.0pt;font-family:'times new roman', times, sans-serif"><strong><br><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">What you’ll be doing</span><br><br></strong></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Interpret lease obligations and clearly define landlord vs tenant responsibilities for maintenance and capital works</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Lead landlord engagement, managing approvals, negotiations and issue resolution to enable timely works</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Drive recovery of landlord-responsible costs, including claims, abatements and dispute resolution to completion</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Partner with the IFM provider to ensure works are correctly scoped, preventing cost leakage and post-delivery disputes</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Identify and manage lease-related risks, escalating high-impact issues to Facilities, Property or Legal where required</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Provide clear reporting and insights on recoveries, landlord obligations and risk exposure to support decision-making</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Establish consistent governance and ways of working across landlord engagement and recovery processes</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Collaborate cross-functionally to balance commercial outcomes with operational urgency across a large, complex store network</span></li> </ul><p style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"> </span></p> <p><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif"><strong>To be successful in this role you’ll have:<br><br></strong></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Experience in facilities, maintenance, property or commercial leasing environments</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong capability in lease interpretation and contract management, with the ability to clearly define obligations</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Proven experience managing stakeholders, including landlords, service providers and internal teams</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Commercial acumen with experience managing cost recovery, CAPEX or maintenance-related financial outcomes</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Ability to manage multiple priorities, projects and timelines in a fast-paced environment</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Strong problem-solving skills with the ability to navigate disputes and deliver practical outcomes</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">Excellent communication skills, with the ability to influence and negotiate effectively</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt">A proactive, organised approach with high attention to detail and a focus on continuous improvement<br></span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif"><strong>Benefits we’ll offer you:</strong></span></p> <p> </p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy. </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers! </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">A dynamic learning and support program </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:verdana, geneva, sans-serif">Great career opportunities across the broader Wesfarmers Group </span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:10.0pt"><br>We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.<br><br>We encourage you to tell us about any workplace adjustments that you would like, by emailing [email protected].<br><br>If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!</span></p> <p style="text-align:right"><span style="font-size:10.0pt;color:white;font-family:verdana, geneva, sans-serif">#LI-Hybrid</span></p>