About this role
<div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At EY, we’re all in to shape your future with confidence. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Join EY and help to build a better working world. </span></p> </div> <div> </div><p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">The Opportunity</span></strong></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">As a Technology Delivery Manager within our Banking Technology practice, you will be accountable for hands-on execution of complex Core banking technology deliveries for leading financial institutions. </span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">This role is suited to an execution-focused delivery manager with direct experience bringing banking technology solutions into production. The successful candidate will have hands-on delivery experience across retail or commercial banking domains such as lending, deposits, origination, servicing, payments, cards, or digital channels integrated with core banking platforms.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">This job posting relates to an existing vacancy within our organization.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Your Key Responsibilities</span></strong></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Delivery & Program Execution</span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Own end-to-end delivery of core banking technology workstreams, with direct accountability for execution outcomes, milestone discipline, risks, dependencies, quality, and production readiness.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Drive execution across core banking and adjacent platform initiatives including lending, deposits, origination, servicing, payments, cards, digital banking, integration, data migration, testing automation, vendor delivery, and production implementation.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Orchestrate product, engineering, architecture, testing, data, operations, vendor and client teams — and actively hold them to committed deliverables, decision dates, defect closure, readiness criteria, and release outcomes.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Identify and resolve delivery blockers across functional, technical, integration, data, testing, vendor and operational readiness dimensions, with clear options and decision paths.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Run delivery cadences with intensity: daily execution huddles, sprint/release planning, dependency reviews, RAID management, defect triage, go/no-go readiness, executive escalation and recovery planning.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Translate ambiguous client direction into executable delivery plans, sequencing, ownership, decision points, deliverables and measurable progress.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Operate at the detail level when required by reviewing plans, understanding integration dependencies, challenging estimates, validating status and ensuring delivery progress is evidence-based.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Demonstrate a track record of delivering at least one complex banking production implementation, modernization, migration, integration, or major release under tight timelines and executive visibility.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Architecture & Solution Design</span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Apply enough architecture, integration and data understanding to challenge whether solution designs are executable, testable, operable and aligned to delivery timelines.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ensure solution decisions are not only architecturally sound, but delivery-ready: sequenced, dependency-managed, testable, supportable and implementable in a controlled banking environment.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Drive architecture and design reviews toward decisions, trade-offs and delivery actions — not prolonged debate or theoretical alignment.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Partner with architects, engineers and business owners to turn target-state direction into delivery slices, MVP scope, interim states, migration paths, release plans and operational transition plans.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Understand practical delivery implications of APIs, batch/file integrations, data migration, test data, environments, identity/access, operational controls, resiliency, reconciliation and regulatory expectations in banking.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Client Advisory & Stakeholder Management</span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Act as a trusted delivery lead to client executives and program leaders by translating business priorities into executable technology outcomes and making execution risks visible early.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Lead decision-oriented working sessions that force clarity on scope, ownership, dependencies, trade-offs, readiness gaps and next actions.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Build credibility with business, technology, operations, vendor and executive stakeholders by being direct, fact-based, delivery-oriented and consistently reliable under pressure.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Communicate progress, blockers, risks, recommendations and recovery actions with clarity, using evidence-based status reporting and practical next steps.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Constructively challenge unrealistic timelines, unclear scope, weak ownership, untested assumptions and vendor commitments that create go-live risk.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Maintain the confidence of senior stakeholders while still being hands-on enough to know whether the work is truly moving.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Business Development & Practice Support</span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Support proposals, RFP responses and solution design with credible delivery assumptions, staffing models, risks, dependencies, implementation paths and go-live considerations.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Contribute to Banking Technology offerings by codifying practical delivery playbooks, reusable plans, readiness checklists, risk patterns, cutover approaches, testing approaches and lessons learned from real banking implementations.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Bring practical insight on what works in banking technology delivery, including vendor-led implementation, agile-at-scale, systems integration, data migration, testing automation, production readiness and operational stabilization.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Team Leadership & Collaboration</span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Lead onshore, nearshore, offshore, client and vendor team members with clear expectations, outcome ownership and timely intervention when delivery is at risk.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Create a high-accountability delivery culture where teams surface issues early, solve problems directly and focus on measurable progress.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Raise the bar for Banking Technology delivery capability by coaching teams on execution discipline, release readiness, client communication, defect management, dependency management and delivery leadership under pressure.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Be comfortable stepping into unstructured situations, creating clarity quickly and becoming a trusted delivery lead for senior stakeholders.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Skills and Attributes for Success</span></strong></p> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Proven hands-on experience delivering technology programs for banks, with preference for core banking, retail banking, commercial banking, cards, payments, lending, deposits, origination, servicing or digital channels integrated with core platforms.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Hands-on delivery experience with several of the following:</span><br> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Core banking, lending, deposits, origination, servicing, cards, payments or digital banking platforms</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Production banking implementations, platform migrations, system integrations, major releases, cutovers or modernization programs</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Agile delivery at scale, sprint execution, backlog management, release planning, dependency management and delivery governance</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Integration, API, batch/file processing, data migration, reconciliation, test data, environment readiness and defect triage</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Vendor-led delivery or systems integrator environments where accountability, scope control and readiness discipline are critical</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Banking delivery tools such as Jira, Confluence, Azure DevOps or equivalent delivery management platforms</span></li> </ul> </li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong enough architecture and technology fluency to challenge plans, identify gaps, pressure-test feasibility and translate design into executable delivery.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Executive-ready communication style: crisp, direct, fact-based, commercially aware and able to explain what is on track, what is off track, what decision is needed and what action will recover delivery.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ability to bridge business, technology, operations, risk, compliance, vendors and executive stakeholders while keeping delivery outcomes at the centre.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Bias for action, high ownership, strong follow-through, high standards and comfort operating without perfect information.</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Comfortable operating in high-pressure delivery environments with compressed timelines, ambiguous scope, multiple vendors, senior visibility and meaningful production impact.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">What We Look For</span></strong></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">7–12+ years of technology delivery experience, including at least 3 years leading complex banking technology delivery workstreams or programs</span></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Proven experience owning end-to-end delivery across design, build, test, integration, data, release, cutover, go-live and hypercare — not simply supporting status reporting or governance.</span></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong track record driving workstreams to measurable outcomes in banking environments, including difficult stakeholder management, dependency management, vendor management and production readiness.</span></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Experience contributing to business development and engagement management through credible delivery shaping, staffing assumptions, risk identification and execution plans.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Execution-first delivery leader who can bridge architecture, engineering, testing, business operations and executive expectations without losing ownership of the plan.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong problem-solving skills and proven ability to create order in ambiguity, drive decisions, recover slipping workstreams and maintain momentum under pressure.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Excellent stakeholder management skills with the confidence to challenge, escalate, simplify, align and secure decisions when delivery is at risk.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Demonstrated commitment to high-performing delivery teams, continuous improvement, execution discipline and practical innovation that improves delivery speed, quality, transparency or control.</span></p> <p style="text-align:justify"><br><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ideally, You’ll Also Have</span></strong></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Experience with Agile delivery, DevOps, release management and modern delivery models in environments where agile ceremonies are tied to actual delivery outcomes.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Deep knowledge of at least one banking domain such as lending, deposits, origination, servicing, cards, payments, retail banking, commercial banking or digital channels.</span></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Experience in large-scale transformation programs with multiple vendors, system integrators, internal technology teams, business owners, risk/compliance stakeholders and production readiness gates.</span></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Experience with CORE banking vendors/platform ecosystems such as Temenos, Finastra, FIS, Fiserv, HPS/PowerCARD, nCino, Mambu, Thought Machine or comparable banking platforms.</span></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Experience in retail banking transformation, lending modernization, card migration, customer onboarding/origination transformation, servicing modernization, payments modernization or digital channel implementation.</span></p> <p style="text-align:justify"><br><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">What we offer you</span></strong></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:</span></p> <ul> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Support and coaching from some of the most engaging colleagues in the industry</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Learning opportunities to develop new skills and progress your career</span></li> <li style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">The freedom and flexibility to handle your role in a way that’s right for you</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Toronto:</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Manager: 114K – 150k</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Are you ready to shape your future with confidence? Apply today.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">To help create the best experience during the recruitment process, please describe any accommodations you may need.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Inclusiveness at EY</span></strong></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.</span></p> <p style="text-align:justify"><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Learn about our commitment to Inclusiveness at <a href="https://www.ey.com/en_ca/about-us/corporate-responsibility/equity">https://www.ey.com/en_ca/about-us/corporate-responsibility/equity</a></span></p> <p style="text-align:justify"> </p><div style="border:none;border-bottom:solid windowtext 1.5pt;padding:0.0in 0.0in 1.0pt 0.0in"> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif">EY | Building a better working world</span></strong></span></p> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"> </p> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"><span style="font-family:Arial, sans-serif;font-size:12.0pt">EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</span></p> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"> </p> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"><span style="font-family:Arial, sans-serif;font-size:12.0pt">Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</span></p> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"> </p> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"><span style="font-family:Arial, sans-serif;font-size:12.0pt">EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</span></p> <p style="padding:0.0in;margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify;border:medium none currentcolor"> </p> </div> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-align:justify"><span style="font-family:Arial, sans-serif;font-size:12.0pt">At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:12.0pt;line-height:115%;font-family:Arial, sans-serif">To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.</span></p>