About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The Impact You'll Make</b></H2> </div><div><div> <div>As an Inside Sales Technical Support you will play a key role in ensuring customers get the most out of Danfoss heating and cooling solutions. By providing expert technical support and resolving after-sales queries, you will directly contribute to customer satisfaction and long-term partnerships.</div> <div> </div> <div>You will become a trusted point of contact for selected products, helping customers navigate technical challenges while supporting energy-efficient solutions across France. Your work will help ensure our technologies perform reliably in real-world applications. </div> <div> </div> <div>Based in <strong>Voisins-le-Bretonneux (France)</strong>, you will collaborate with a diverse, international team and, after an initial onboarding period, benefit from a <strong>hybrid way of working</strong> aligned with local agreements.</div> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You’ll Be Doing</b></H2> </div><div><ul> <li><strong>Respond to customer enquiries</strong> via phone and email to deliver timely, accurate technical support.</li> <li><strong>Act as a product reference</strong> for selected heating and cooling solutions to guide customer decisions.</li> <li><strong>Resolve and track customer issues</strong> in CRM systems to ensure smooth after-sales support.</li> <li><strong>Collaborate with sales engineers and product specialists</strong> to solve complex technical challenges.</li> <li><strong>Continuously build product expertise</strong> to stay current with solutions and market developments.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What We're Looking For</b></H2> </div><div><ul> <li>Background or experience in <strong>hydraulic heating and/or cooling systems.</strong></li> <li>Understanding of <strong>heating control principles.</strong></li> <li>Comfortable using <strong>digital tools (e.g., CRM systems, Microsoft Office).</strong></li> <li>Ability to <strong>communicate clearly with customers</strong> and manage priorities effectively.</li> <li>Working proficiency in <strong>English and French.</strong></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You'll Get from Us</b></H2> </div><div><p> </p> <ol> <li>We promote from within and support your learning with mentoring, training, and access to global opportunities.</li> <li>You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.</li> <li>We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. </li> <li>You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.</li> </ol></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ready to Make a Difference?</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.</span></p> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <hr> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.</span></p></div></div></div>