About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The Impact You'll Make</b></H2> </div><div><p>Are you passionate about sustainable cooling solutions and want to use your technical expertise to truly help customers succeed? This is your opportunity to make a real difference in the transition to a greener future.<br>At Danfoss Climate Solutions, you'll work on innovative, energy-efficient refrigeration technologies that matter. As <strong>Technical Sales Support – Refrigeration</strong>, you'll be the trusted technical expert for customers across the Netherlands and Belgium—combining your refrigeration knowledge with customer-focused support to solve challenges, optimize solutions, and help customers achieve their goals.<br><strong>You'll work from our offices in Rotterdam or Brussels</strong>, or from a home office location in either country, collaborating with an international team that values technical excellence, proactive problem-solving, and customer success.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You’ll Be Doing</b></H2> </div><div><p> </p> <ul style="list-style-type:disc"> <li>Be the <strong>technical expert for customers and colleagues</strong>—providing support by phone and email, <strong>troubleshooting refrigeration issues, answering product questions</strong>, and delivering clear, reliable advice on components and applications</li> <li>Partner with sales teams to <strong>support customers and prospects with technical guidance</strong>, sizing recommendations, and optimized cooling solutions that drive growth</li> <li><strong>Lead customers through technical challenges</strong> by diagnosing issues, offering solutions, and ensuring fast response times—even in difficult or emotional situations</li> <li>Maintain customer interactions and technical activities using <strong>Salesforce CRM</strong>, ensuring accurate documentation and seamless collaboration across the team</li> <li><strong>Deliver internal and external training sessions, share best practices</strong> and new technologies, and help customers and colleagues stay ahead in refrigeration innovation</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What We're Looking For</b></H2> </div><div><p> </p> <ul style="list-style-type:disc"> <li>Technical training or degree in refrigeration (e.g., <strong>Certified Refrigeration Technician, Foreman in Refrigeration</strong>, or related technical qualification) combined with 5+ years of hands-on experience in HVAC and refrigeration applications</li> <li>Strong technical <strong>knowledge of commercial refrigeration components, diagnostics, and troubleshooting</strong></li> <li>Excellent communication and presentation skills (primarily via phone and email) in both <strong>Dutch and English </strong>(speaking and writing)—you can explain complex technical topics clearly and manage customer situations with professionalism and empathy</li> <li>Experience with MS Office and CRM systems (e.g., Salesforce), with strong organizational skills and a customer-focused, analytical mindset</li> </ul> <p> </p> <p>Ready to Support Customers and Drive Sustainable Cooling?<br>If you're a motivated refrigeration professional who thrives on solving technical challenges and helping customers succeed, we'd love to hear from you.<br>Apply today and join our international team shaping the future of climate solutions.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You'll Get from Us</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <ol> <li><span style="font-family:Verdana;font-size:12.0pt">We promote from within and support your learning with mentoring, training, and access to global opportunities.</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. </span></li> <li><span style="font-family:Verdana;font-size:12.0pt">You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.</span></li> </ol></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ready to Make a Difference?</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.</span></p> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <hr> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.</span></p></div></div></div>