About this role
<p><span style="font-family:arial, helvetica, sans-serif">Dentons US LLP is currently recruiting for a Credit Coordinator (Collections) to be resident in any Dentons US office. This position will support the Credit Managers in ensuring accurate and efficient collection of outstanding balances, working to reduce aging accounts and increase cash flow for the organization. The Credit Coordinator will report to the Senior Credit Manager. This is a hybrid position with a requirement to work in-office three days per week.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Responsibilities: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Supports the Firm’s collection processes and account maintenance for assigned clients and matters.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Provides professional, timely, and thoughtful client service while assisting with routine and moderately complex collection matters.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Works closely with billing attorneys, Credit Managers, and professional staff to follow up on outstanding accounts and help facilitate resolution.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Communicates directly with Firm clients regarding account inquiries, payment status, and billing concerns, escalating sensitive issues as appropriate.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Assists in preparing collection-related reports, documentation, and account analyses for internal stakeholders.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Maintains accurate and up-to-date records of client communications and collection activity in Firm systems.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Serves as a point of coordination between internal teams to ensure consistent and effective collection efforts.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">These duties may be ongoing or ad hoc in nature.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Other duties as may be assigned to fully meet the requirements of the position.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Experience & Qualifications</strong>:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">2+ years’ experience in credit and collections required</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Law firm or professional services experience required</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience with ARCS preferred</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience with Elite Enterprise or 3E, Aderant, EHUB preferred</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Excellent verbal and written communication skills </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong analytical, reconciliation, and problem-solving skills with high attention to detail</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Self-starter that delivers superior customer service</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Must be detail-oriented with excellent organizational skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to work in a fast-paced environment</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Flexibility to work overtime, as needed</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif"> </p> <p style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Pursuant with states' laws, the salary range for this position is $70,000 - $88,000, based on experience and local market. </span></span></span></p><p> </p> <p style="text-align:center"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0pt"><span style="font-size:10.0pt">Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. </span></span></span></p> <p> </p> <p style="text-align:center"><em>Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.</em></p> <p> </p> <p style="text-align:center"><em>If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at +1 312 876 2398 or contact us at [email protected]. </em></p> <p> </p> <h2><span style="color:#3498db">About Dentons</span></h2> <p>Redefining possibilities. Together, everywhere. For more information visit <a href="dentons.com">www.dentons.com</a></p>