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Entreprise Application Analyst (Issy-Les-Moulineaux, FR, 92130) @ EUTELSAT SA

Issy-Les-Moulineaux, FR, 92130OnsiteFull-time
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<p><span style="font-family:arial, helvetica, sans-serif"><strong>Connect with Eutelsat</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">Be part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator.</span></p> <p><span style="font-family:arial, helvetica, sans-serif">As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">With Eutelsat You’ll Get To:</span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Pioneer the future of Space Technology</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Bring connectivity to remote frontiers</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Collaborate with customer-centric experts</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Embrace cultural diversity in our global team</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif">In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat , we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Why Eutelsat ?</strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Commitment to Diversity &amp; Inclusion</strong>: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Ways of Working That Drive Us</strong>: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Sustainability at Our Core: </strong>At Eutelsat , sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Work-Life Balance: </strong>We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat , we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology</span></p><p><span style="font-family:arial, helvetica, sans-serif"><strong>Overview: </strong></span><br><span style="font-family:arial, helvetica, sans-serif">The Enterprise Application Services Analyst will play a critical role in supporting the global administration and management of shared applications across the business. The role will involve assisting in inventory, configuration, governance, and documentation of applications, coordinating migration efforts, and ensuring applications are integrated, maintained, and used effectively. This position is essential for ensuring that enterprise applications are fully leveraged to meet business needs while maintaining security and operational excellence.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>What you’ll do:</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Platform Operations</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Execute standard configurations, permission models, templates/blueprints and cleanup tasks across the application portfolio.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Resolve L2/L3 incidents/requests within SLA and escalate to vendors when needed.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Perform routine backups/restore tests following runbooks and keep inventories up to date.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Identity, Access &amp; Security </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Apply SSO/SCIM procedures, group mappings and least-privilege rules under guidance.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Execute periodic access reviews, token/secret rotation tasks, and basic data retention/cleanup jobs.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Integrations &amp; Automation</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Maintain a catalog of integrations (owners, scopes, keys); monitor basic health checks.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Build light automations (Python/Bash/PowerShell) for cleanup, audit/usage exports and metadata cleanup.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>ITSM &amp; Service Quality</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Maintain Knowledge Base articles and known-error records; suggest request form/queue improvements.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Track SLA attainment and backlog age; propose quick wins to reduce resolve time.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Enablement &amp; Adoption</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Organize short training courses, webinars, collect feedback, and iterate.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Promote usage guidelines (naming, workflow states, labeling, branching/review patterns).</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Knowledge &amp; Documentation</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Keep living documentation (standards, runbooks, RBAC matrices, integration maps) clear and searchable.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Publish concise “what’s new” notes for users and regular internal summaries for stakeholders.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>FinOps</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support license monitoring (reclaim dormant seats, right-size tiers) and renewal preparation (usage reports, forecasts).</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Qualifications</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Must-have</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">1–3 years in application support, IT administration, or business analysis.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Exposure to enterprise tools in at least two categories (work management/collab/dev platforms/quality/e-signature/roadmapping).</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">ITSM experience (incident/change/problem) and strong documentation habits.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Basic scripting (Python or Bash or PowerShell) and comfort with REST APIs/webhooks.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to communicate with end-users and translate needs into practical configurations.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Working proficiency in English.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Nice-to-have</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Awareness of SSO/SCIM and RBAC designs.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Basic cloud notions (compute, identity, storage, backups).</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Familiarity with GDPR/ISO-style evidence keeping.</span></li> </ul> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">France (Issy les Moulineaux) /Italy (Turin) / UK (London)</span></strong></p> <p> </p><p><br><span style="font-family:arial, helvetica, sans-serif">Eutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).</span></p> <p><span style="font-family:arial, helvetica, sans-serif">This role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.</span></p>

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