About this role
<p style="margin:0.0cm;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><span style="line-height:115%">Position Description</span></strong></span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">The DUoS Billing Manager will be responsible for the management of the DUoS Billing and Income team. </span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">ESB Networks is largely a regulated business that earns revenues as determined by the energy regulator. ESB Networks DAC invoices customers in its own name for Distribution Use of System (DUoS) charges, Public Service Obligation (PSO) Revenues and Transmission Use of System (TUoS) charges. </span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Income collected is remitted to ESB on a monthly basis with ESB Networks DAC acting as agent for ESB. The customers are other suppliers operating in the deregulated market and the applicable charges are based on both volume and standing charges which are set out annually by the Commission for Regulation Utilities (CRU). </span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt"><strong><span style="color:#009fdf"> </span></strong></span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt"><strong><span style="color:windowtext">Key Responsibilities</span></strong></span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">The key responsibilities of the role will include: </span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Ensuring accurate billing, invoicing and collection of DUoS, Transaction, PSO (Public Service Obligation) and TUoS (Transmission Use of System) charges.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Ensuring compliance with Billing procedures and practices. </span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Ensuring that a robust control framework exists for DUoS and that controls are operating.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Management of the Annual Rate Change – ensuring that testing and implementation of annual rate change as directed by CRU is completed accurately and on time.</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Co-ordinating resources and activities within the team to ensure that work is delivered to the highest standard.</span></li> <li style="margin:0.0cm 0.0cm 1.45pt 0.0px;text-align:justify;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Developing and build relationships with internal and external stakeholders.</span></li> <li style="margin:0.0cm 0.0cm 1.45pt 0.0px;text-align:justify;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Working with other teams across the business to address challenges/new requirements that arise in billing and cash collection.</span></li> <li style="margin:0.0cm 0.0cm 1.45pt 0.0px;text-align:justify;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Implementation of any IT Releases including Change requests, defects and prioritisation of system changes.</span></li> <li style="margin:0.0cm 0.0cm 1.45pt 0.0px;text-align:justify;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Managing team performance.</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.45pt 36.0pt;text-align:justify;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt"><strong><span style="color:black">Experience and Qualifications</span></strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"> </p> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt"><strong><span style="color:black">Essential</span></strong></span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Third level financial/accounting qualification.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Minimum of 7 years relevant work experience.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Experience of managing a team.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Knowledge of finance process and systems.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Knowledge of Risk, Governance and compliance. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Demonstrate high levels of accuracy and attention to detail.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Excellent communications and interpersonal skills.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Ability to identify areas for improvement, root causes and implement change.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt"><strong><span style="color:black">Desirable</span></strong></span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 4.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">Knowledge of SAP.</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.45pt 36.0pt;text-align:justify;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 54.0pt;text-align:justify;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt"><strong><span style="color:windowtext">Location</span></strong></span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt">ESB Wilton, Cork.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt;color:black">Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration<strong> </strong>at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.</span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt"><strong><span style="color:windowtext">Reporting To</span></strong></span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt">Financial Strategy and Price Review Finance Manager, Networks</span></p> <p style="text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt"><strong><span style="color:#009fdf"> </span></strong></span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif">Why Work with Us?</span></strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Opportunity to lead Ireland’s transition to net zero carbon future</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Career development through mentoring and training </span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Corporate Social Responsibility Opportunities</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Sports and Social Clubs</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Networking opportunities</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Credit Union</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Generous Pension</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Access to staff well-being programmes</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Generous parental leave entitlements</span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Strong values-based and inclusive culture </span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Strong commitment to diversity, equity and inclusion </span></li> <li style="border-width:medium;border-color:currentcolor;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif">Salary</span></strong></span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif;color:black">€71,000 to €84,000 per annum</p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif;color:black"> </p> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt"><br><strong><span style="color:black">Closing Date</span></strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"><span style="font-size:12.0pt"><span style="color:black"><span style="font-family:Arial, sans-serif">13th July 2026</span></span></span></p> <div style="border:none black 1.0pt;padding:0.0cm 0.0cm 0.0cm 0.0cm"> <p style="margin:0.0cm;line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt"><strong><span style="color:black">Interview </span></strong></span></p> <p style="margin:0.0cm;line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;color:black">Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:</span></p> <p style="margin:0.0cm;line-height:normal;padding:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"> </p> </div> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Accountable and Ethical</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Collaborative </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Growing and Adaptive</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Proactive</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt;font-family:Arial, sans-serif">Respectful and Supportive</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:10.0pt;font-family:Arial, sans-serif;border:medium none currentcolor"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif;color:black"><span style="font-size:12.0pt"><span style="font-family:Arial, sans-serif">More information available on </span><span style="font-family:Arial, sans-serif"><a href="https://esb.ie/careers/our-people-promise" target="_self">Our People Promise</a></span></span></p> <div style="border:none black 1.0pt;padding:0.0cm 0.0cm 0.0cm 0.0cm"> <p style="margin:8.0pt 0.0cm 0.0cm;line-height:normal;border-width:medium medium 0.0cm;border-style:none;border-color:currentcolor currentcolor black;padding:0.0cm;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="padding:0.0cm;margin:0.0cm;font-size:12.0pt;font-family:Arial, sans-serif;color:black;border:medium none currentcolor"><span style="font-size:12.0pt"><strong><span style="color:black">Notes</span></strong></span></p> </div> <ul> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;color:black">Your application will be held in reserve for 6 months should you be suitable for the role.</span></li> <li style="font-size:12.0pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt"><span style="color:black">The successful candidate will be required to evidence their right to work in the </span><span style="color:black;background-color:white">Republic of Ireland </span><span style="color:black">prior to commencement of employment. </span></span></li> </ul>