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Product Line Support Specialist (Melbourne, Victoria, AU Australia, 3000) @ Cargill, Inc.

Melbourne, Victoria, AU Australia, 3000OnsiteFull-time
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About this role

<p><strong>About Us</strong></p> <p> </p> <p>At Cargill, we’re challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a ‘zero harm’ safety culture.</p> <p>With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It’s an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at <a href="https://www.cargill.com">www.cargill.com</a></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose and Impact</b></H2> </div><div><p>As a <strong>Product Line Specialist,</strong> you will support the performance, optimisation, and ongoing improvement of two key product lines within Cargill’s Australian grain business.</p> <p>Working closely with Product Line Managers and cross-functional teams, you will contribute to product development, customer engagement, and operational delivery. You will help translate customer and market insights into product enhancements, support go-to-market activities and assist in improving processes through digital tools and automation.</p> <p>This role plays an important part in ensuring our products operate effectively, meet customer needs, and deliver consistent value to the business.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Accountabilities</b></H2> </div><div><ul> <li>Product Support &amp; Development - Support the development and optimisation of GrainFlow and Victory Canola products by contributing to product enhancements with a focus on improving efficiency and customer experience.</li> <li>Market &amp; Customer Insights - Collect and analyse customer feedback and market insights to support product improvements and inform future development. Maintain awareness of industry trends and competitor activity.</li> <li>Go-to-Market Support - Assist in the execution of product launches and marketing activities, including supporting product content, communications, and adoption initiatives to drive engagement across target customer segments.</li> <li>Performance Tracking &amp; Reporting - Support the monitoring of product performance by gathering and analysing data on adoption, usage, and customer feedback. Assist in identifying trends, issues, and improvement opportunities.</li> <li>Stakeholder Collaboration - Collaborate with stakeholders across origination, marketing, sales, and technical teams to support product execution and ensure alignment across activities.</li> <li>Customer Engagement - Engage with customers to gather feedback, support product understanding, and contribute to improving the overall customer experience</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><p><strong>Required</strong></p> <ul type="disc"> <li>Bachelor’s degree in a related field or equivalent experience</li> <li>Minimum of two years of relevant work experience</li> <li>Strong interest in digital products, process improvement, and automation</li> <li>Excellent communication and stakeholder engagement skills</li> <li>Strong analytical and problem-solving capability</li> <li>Ability to work both independently and within cross-functional teams</li> </ul> <p><strong>Preferred</strong></p> <ul type="disc"> <li>Knowledge of the Australian grains industry and supply chain</li> <li>Experience working with digital platforms or data-driven processes</li> <li>Strong interpersonal skills and ability to collaborate across diverse teams</li> <li>Computer literate with proficiency in Microsoft Office tools</li> <li>Continuous improvement mindset </li> </ul></div></div></div><p><strong>We Offer</strong></p> <ul style="list-style-type:disc"> <li>In return to your experience, we offer:</li> <li>A competitive remuneration package including performance incentive plan</li> <li>Autonomy and scope for career development</li> <li>The opportunity to work with some of the most talented people in the industry and inspiring leaders</li> <li>A supportive working culture and an inclusive team environment</li> </ul> <p> </p> <p>If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.</p> <p> </p> <p><strong><em>Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality.</em></strong></p>

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