As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: UK, Poland Language: English Main purpose of the position/Key expectations: We are currently looking for a GKA Analytics Partner to join our Advanced Analytics, Data & AI (ADA) Team. You will act as the ‘vital link and business enabler’ between BI & AI capabilities /solution and it’s business objectives delivering concrete value to the business. You will play a pivotal role in instilling the right data culture in our global key accounts and driving the account objectives within the analytics area. With you onboard, we can drive ISS group wide business progress towards targets, accurate reports for corporate reporting, customers and external benchmarks globally and most importantly, shaping the ISS world through data! What you’ll do: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Develop Analytics & Data programs – to ensure all stakeholders can effectively interpret and utilize Data for decision-making and performance improvement.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Lead benchmarking projects to generate actionable insights from Data by collaborating closely with the business.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Ensure Data quality and accuracy to support robust benchmarking, KPI assessment, and quarterly management fee at risk reporting.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Own account Master Data.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Develop account Analytics & Data Roadmap.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Develop Data Literacy on the account, at all levels of the organisation.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Develop account Systems Roadmap</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Maintain consistent business systems usage and expand adoption in line with the account value proposition</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Ensure global alignment and governance in the use of business systems and analytics</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Translate the digital technology vision and roadmap into actionable plans in collaboration with client and ISS leadership</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Able to manage projects end to end</li> </ul> Who you’ll work with: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Global BI Analysts from across accounts and the wider ADA team.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">System owners</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Global Account Directors</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Operational Performance Lead</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Service Leads</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Country Leads</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Site Leads</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif;text-indent:24.0px">Customers (Client facing role)</li> </ul> Key qualifications: <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">3-5 years of proven experience in Business Intelligence reporting/ Data Analysis required </li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Experience using Tableau and similar analytics tools desired such as PowerBI </li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Strong analytical and problem-solving skills </li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Experience with collaborating with Global Clients/ International Stakeholders </li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Must be able to communicate fluently in English </li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Bachelor’s Degree in Business with Data Analytics/Math/Engineering or another similar field is preferable but not a must </li> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Experience in the Facility Management industry is preferable.</li> </ul> Personal skills you excel: <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Ability to translate business requirements into effective technology and Data solutions</li> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Customer-focused, understanding of site operations and client needs</li> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Proactive and solutions-oriented, with a focus on continuous improvement</li> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Collaborative and inclusive, working effectively with diverse teams across countries and functions</li> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Strong stakeholder management and advisory skills; able to operate at all levels</li> <li style="color:#030037;margin-bottom:0.0in;line-height:normal;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Strategic and visionary mindset, able to see the big picture</li> </ul> Why ISS At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too. ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS. How you’ll apply Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves. #LI-Hybrid

Data Analyst (London, GB, E14 9SH) @ ISS World Services A/S

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