About this role
<p style="line-height:normal;background-color:white;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="font-size:12.0pt;color:#030037">As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#3c3c3c"> </span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Location:</span></strong><span style="color:#030037"> Gdańsk </span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Language:</span></strong><span style="color:#030037"> English</span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#3c3c3c"> </span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Main purpose of the position: </span></u></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">In this role, you will be part of a dynamic team supporting both supplier account management and transactional processing activities. You will take ownership of supplier statement reconciliation and coordinate issue resolution through the Jira ticketing system, ensuring timely responses and root cause analysis in line with internal Service Level Agreements.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Your responsibilities will include handling daily incoming queries from suppliers, employees, and the ISS Finance Community, driving compliance across key stakeholders using system data and reporting. You will also support the processing of employee expenses and supplier invoices across various platforms such as Concur SAP, Coupa, DCS, Maximo, and Saffron.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Day-to-day interactions will involve close collaboration with external vendors, ISS employees, and procurement teams to ensure smooth operations and adherence to ISS policies. This is a great opportunity to grow within a global organization and contribute to the success of our Finance Service Center.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">What will you do: </span></u></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Supplier Account Management & Compliance:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Take full ownership of assigned supplier accounts and ensure they are reconciled and cleansed in line with the Supplier Statement Reconciliation (SSR) Policy.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Manage relationships with critical suppliers and drive compliance across stakeholders to ensure right-first-time invoice submissions.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Respond to supplier and business PTP queries via the ISS query portal (Jira).</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Collaborate with Procurement to re-educate business users on best practices and invoice compliance.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Ensure timely resolution of issues with root cause analysis to support adherence to the Prompt Payment Code (PPC).</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Support internal and external audit requests and participate in improvement initiatives to maintain system integrity.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt 18.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Transactional Processing:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Process third-party supplier, internal supplier, and subcontractor invoices/credit notes in accordance with HMRC and ISS policies.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Reject non-compliant invoices and ensure timely review and processing to support prompt payments.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Handle employee and business queries related to invoices via Jira.</span></li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Download and prepare documentation for audit purposes and contribute to special projects as needed.</li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Who will you work with: </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Suppliers, business stakeholders, PTP Managers, Leaders, Project Managers, and Associates </li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Professional skills you possess: </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">A university degree, preferably in finance and accounting, or the last year of studies </li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Min. 2 years of experience in PTP Team</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Detailed knowledge across Procure to Pay processes (3-way match)</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Very good knowledge of English in speech and writing, allowing for easy communication with external and internal English-speaking clients </li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Intermediate level of IT skills must have proven experience of Vlookups and Pivot tables</li> </ul> <p style="margin:0.0cm;text-indent:3.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="font-size:10.5pt;color:#3c3c3c"> </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">Key personal qualifications: </span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">A self-starter with a strong ethos in Customer focused outcomes</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Uses data to generate, evaluate and act on options and opportunities for Issue resolution</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Build and maintain robust relationships with key stakeholders</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Forward thinking, with tenacity</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Work independently and as part of a team, to tight deadlines</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Challenge the status quo</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Resilient to overcome adversity</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Clearly articulates the requirements of others</li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037">What do we offer:</span></u></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Opportunity for professional development within the finance and controlling function.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Clear path for career advancement and skill-building.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Scandinavian work culture and a positive, collaborative atmosphere.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Impact on the development of the office and growing team.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Work-life balance with hybrid work options and a central location in Gdańsk.</li> <li style="color:#030037;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif">Attractive benefits package including health care, multisport, insurance, My Benefit points, Christmas bonus, and employee events.</li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;text-indent:3.0pt;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037;border:none windowtext 1.0pt;padding:0.0cm">Why ISS</span></u></strong></p> <p style="line-height:normal;background-color:white;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.</span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037;border:none windowtext 1.0pt;padding:0.0cm">ISS is a Place to Be You.</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Be who you are. Become what you want. Be part of something bigger.</span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Become more. <strong><span style="border:none windowtext 1.0pt;padding:0.0cm">Become ISS.</span></strong></span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><u><span style="color:#030037;border:none windowtext 1.0pt;padding:0.0cm">How you’ll apply</span></u></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Apply directly via the link on this page by submitting relevant documents for the position you are applying for. We commit to an inclusive and fair recruitment process and equality of opportunity for all candidates. Therefore, please refrain from adding a photo of yourself in your CV.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">We look forward to receiving your application as soon as possible. </span></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037;border:none windowtext 1.0pt;padding:0.0cm">ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p>